Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product. 
(
647 out of 747
)
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Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Best customer I have ever experienced
on July 23, 2022
Posted by: Classic
Verified Purchase:Yes
I love my new coffee maker. The warranty was honored and I received excellent customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement with ease
on July 27, 2022
Posted by: TDS72
Verified Purchase:Yes
This is a replacement and I was very happy with the previous unit. I know this unit will do just as well. I have peace of mind knowing Keurig backs its products with warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love my new compact coffee maker
on July 27, 2022
Posted by: BonnieLee81618
Verified Purchase:Yes
I had a problem with my 1st coffee maker and I contacted Keurig and they replaced it. After a few weeks the new one started leaking like the 1st one, I contacted Keurig again and they sent me a choice of 2 different ones and I choice the K-Express and I LOVE LOVE LOVE it. Thank you Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on August 15, 2022
Posted by: Happy Brewer
Verified Purchase:Yes
I purchased the K-Express not long ago, when I was having a problem, I contacted Keurig and explained what was happening, I had a replacement in just a few days. I couldn't have been happier with the service and the replacement. Thanks for standing behind your product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
K-Express Single Serve
on August 24, 2022
Posted by: Jane Z
Verified Purchase:Yes
I purchased this to replace a full size Keurig that stopped working. I love the size and the look of it. It seems that the brewing cycle is slow and a bit sloppy (it splashes), but it serves its purpose.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy to use!
on September 2, 2022
Posted by: Rich59
Verified Purchase:Yes
I’ve had it for a month and am very pleased. I have an earlier version without a reservoir, so having one on this model makes getting a good cup of coffee so easy!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on September 20, 2022
Posted by: Jmiesch
Verified Purchase:Yes
The first keurig I bought leaked water at the base. I called customer service and the sent me a brand new machine at no cost. It is working well and I’m very happy with the service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Like it, but awkward to fill
on September 25, 2022
Posted by: Manistee user
Verified Purchase:Yes
We’ve been using this for about a month now after having a larger K-Classic with the reservoir on the side. We like the smaller space that it uses, but the reservoir is harder to fill using the spray nozzle on the kitchen faucet (like we did for the old one), and the buttons are harder for my husband’s big fingers to use when he puts a cup on the tray. Still makes good tasting coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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