Love machine. Simple- Fast- low noise levels. It was very nice of Kuerig to send this to me free as a replacement machine for one I had that was out of warranty. The original machine had worked great untill Descaling process would not work and rendered it inoperable.
Brand new keurig and it doesn't work. Ir flashes 8 and 12 cups but tou cant even turn it on.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 20, 2023
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Express coffee maker. Thank you for reaching out!
Had a little problem w the machine about 8 months after purchase. However bc it was within the 1 yr warranty it was replaced at lightening speed =) was very surprised by such quick response. Thank you Keurig.
I hear that you are having problems with the descale light even though the operator follows all the procedures to descale so I hope the replacement (thank you) does not have the same problem and your manufacturer has fixed the problem. The coffee maker finally just quit working so I discarded it a few days before receiving the replacement and thank you for following through on the warranty.