Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Sarah AM
Verified Purchase:Yes
I called Keith because mine was not working ! There was no fuss they simply had me email info to them and boom the stood behind there product and shipped me a new one 4 days after mine broke I had it at my front door and had a great cup of coffee ! Thank you keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JudyJ
Verified Purchase:Yes
I had a problem with my K-Express after several months of having it. I contacted the company online, followed their instructions, was approved for a replacement. Now our early mornings are back on track!!! Thanks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bon94
Verified Purchase:Yes
I purchase a single serve Keurig in October 23 which quit working. Keurig replaced it with no problems!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: The Groovy Gourmet
Verified Purchase:Yes
This is a replacement for the k-iced which I purchased twice and each time it sparked while plugged in and stopped working.
So far so good with this one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: kscarlett
Verified Purchase:Yes
So far, the coffee maker works like a charm. Only problem is that I can't get it registered. I'm still waiting - even sent the serial number in a pic. QR code won't acknowledge the serial number even as it copies it into the form. No typos from a human...
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 23, 2024
We are glad you are loving your new K-Express coffee maker! If you still need assistance registering your brewer, please call our Consumer Care team at 866-901-2739. We will be happy to help!
Written by a customer while visiting keurig.com
Posted by: Mike Lenko
Verified Purchase:Yes
We just bought and are using this single serve coffee maker. Our children are grown and moved away. My wife drinks hot chocolate and I drink coffee - rarely at the same time. So, the single serve appliance is just what we need. The quality is outstanding, the taste is great and the device is nice and compact.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 16, 2024
We're delighted to hear that you are both enjoying your new K-Express coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Lorri P
Verified Purchase:Yes
I am unhappy with my new coffee maker. It is having the same issue as the last one, does not fill the cup with coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: PSY70
Verified Purchase:Yes
My Kurig stopped working. Once I contacted Kurig they took immediate action and I received my replacement within the week. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com