Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
Great little machine
on February 12, 2024
Posted by: Don570
Great compact machine. I love the button for strong brew.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 15, 2024
Thank you for sharing this great review with us! We are so glad to hear you are loving your new K-Express coffee maker.
Written by a customer while visiting keurig.com
Posted by: PrincessNelly
Verified Purchase:Yes
This coffee maker is perfect for our purposes. We only make one or two cups each day, so it is the perfect size for us, and we do not have to refill the reservoir every time we want to brew a cup of coffee. That would be too cumbersome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ed 24
Verified Purchase:Yes
dont buy kuerig they coudnt even register mine after calling 3x
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 9, 2024
Hello Ed, we are sorry to hear that our Consumer Care team was unable to resolve your issue quickly. If you are still experiencing an issue registering your Keurig coffee maker, please reach out to our team at 866-901-2739. We will be happy to investigate it further for you!
Written by a customer while visiting keurig.com
Posted by: Katy76
Verified Purchase:Yes
My K-Express machine was replaced in less than a year. Good thing I did the warranty. It was replaced & I was told I would get with the new machine a new warranty. I tried to put do the new warranty with S/N. It would not take. Keurig said they would take care of it. When I asked they just said taken care of as I asked for a email for confirmation. Never got it! Had no problem with 8 other Keurigs we had during the time & all I wanted was a confirmation via email & cannot get one! It has been 4 weeks & nothing. I still want that confirmation especially with a replacement that had labels missing.Also, beware that the filter system you have to go out & purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: anneb295
Verified Purchase:Yes
I love my K-Express but wish that I never got rid of my original Keurig maker. I consistantly have problems with pods exploding and the K-Express just dying on me after a couple of months of daily use. Thankfully, they give out while under warranty and Keurig is always good about replacing them. When they do work for me, they make a great cup of coffee and offer great convenience. I just wish they would last longer for me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KMS17
Verified Purchase:Yes
I’ve had my Keurig for under a year and had been working great until my friend accidentally ran it when it needed more water. The Keurig ran out of water mid brew and would not work anymore. I called Keurig customer support and they had a new Keurig to me free of charge in less than a week! Was very happy with the quick and friendly service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MimiMimi13
Verified Purchase:Yes
This is an upgrade from my previous k cup and I love this one, especially the STRONG option & 12 cup option.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I had issue with my original Keurig. Customer service representative was helpful. After diagnosing she placed an order for new one. So far No issues with new one. Thanks Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com