Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Peggy62
Verified Purchase:Yes
This coffeemaker was sent as a replacement for a faulty Keurig coffeemaker. Within days it started to operate incorrectly. It’s such a hassle to report a faulty brewer with Keurig that I’m done.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jeff in LA
Verified Purchase:Yes
K-Express Single Serve Coffee Maker
On the plus side, the machine is very fast, has a slim design and the coffee is hotter than the eight to twelve carafe machine we were using for a number of years; of course, no more grinding the beans. Also I often tossed a lot of coffee if I made too much.
On the con side, all the medium roast blends I ordered tasted more of the bold dark side, not bad in itself but not what thought we would get. Peeling off the foil covers, dumping the grounds in the trash then rinsing under a heavy stream in the sink, then finally into the recycle bin for each little cup was a drag. Not the time saving feature I thought Keurig provided.
Although more costly in the long run, it's a keeper.
On the plus side, the machine is very fast, has a slim design and the coffee is hotter than the eight to twelve carafe machine we were using for a number of years; of course, no more grinding the beans. Also I often tossed a lot of coffee if I made too much.
On the con side, all the medium roast blends I ordered tasted more of the bold dark side, not bad in itself but not what thought we would get. Peeling off the foil covers, dumping the grounds in the trash then rinsing under a heavy stream in the sink, then finally into the recycle bin for each little cup was a drag. Not the time saving feature I thought Keurig provided.
Although more costly in the long run, it's a keeper.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 16, 2024
Thank you for taking the time to share this feedback with us. We are glad to hear you are enjoying the design of your K-Express coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Lockport Westside
Verified Purchase:Yes
This coffee maker heats up the water and brews so fast all while saving a ton of room on the counter!! Best purchase ever!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cb115
Verified Purchase:Yes
I have been using this for a couple weeks now and it works pretty good
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deadbody9
Verified Purchase:Yes
Absolutely love the machine. I get great cups of coffee every time. Pipping hot & for tasty.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2024
We're so glad to hear you are enjoying a great cup of coffee everyday with your K-Express coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Thood
Verified Purchase:Yes
The positive is, they had good service and replaced my coffee maker that was less than a year old with a new one. The negative is it’s the second Keurig that I’ve had quit working in less than a year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sheila Tombe
Verified Purchase:Yes
It doesn’t work it will not keep light on and the it won’t stay closed
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 11, 2024
Hello Sheila, we are sorry to hear you are experiencing an issue with your K-Express coffee maker. For immediate assistance, we recommend calling our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7A to 10P EST. We will be happy to help!
Written by a customer while visiting keurig.com
Posted by: JMTX
Verified Purchase:Yes
After only a few steps through email, we were sent a new machine, free!! They were very professional!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com