Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
Love Keurig!
on March 31, 2024
Posted by: ReaC
Bought this little guy to replace my 13 year old "travel" keurig. I chose the K-express because the little reservoir will be perfect for 2 people to have a cup of coffee without having to measure each cup individually. The strong mode seems to be good though I could still use it a tad stronger. Also, I can just squeeze it into my Keurig travel bag!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 2, 2024
We are so happy to hear that you are enjoying your favorite Keurig coffee on your travels with the K-Express coffee maker! Happy Brewing!
Our other Keurig blew up. So I did the right thing and bought another Keurig. The only complaint I have is that my last machine came with a screened K-cup for tea or loose coffee. I kept it in hopes it would work in the new one but it did not. I would love if all new Keurig came with one of these or the screened K-cup was universal for all.
I purchased a Keurig in November as a Christmas gift and it broke in March. I had to contact Keurig for a replacement, and they made it very difficult as far as verifying the model and serial number. I finally had to return the actual coffee maker and did get a replacement about a week or so later.
I bought this a few weeks ago when my larger Keurig stopped working after less than a year. And - that was a replacement for the previous one that stopped working. This one is a simpler version. We use reuseable cups and the coffee grounds overflow onto the top of the cup. Online suggests we use less coffee, but that doesn't work. If you go with this one, good luck.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 27, 2024
We are sorry to hear that you are disappointed with your K-Express coffee maker. We will be happy to look into the issue you are experiencing and kindly request that you reach out to our Consumer Care team at 866-901-2739. We are here to help!