Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: DonaldT
Verified Purchase:Yes
The 89 yr. old gentleman I was helping, had the brewer just over a month. He called me because the process to return is so difficult. It was even hard for me. Had to take 3 photos and attach them, even after the serial # and receipt should be enough proof. I was then denied due to a missing picture that was later found. The process required is a mess. The gentleman said he will never buy a Keurig again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Uncle George
Verified Purchase:Yes
I am extremely happy with this coffee maker. It makes coffee quickly (no long wait for the water to heat up). I, and my wife, also like the slim design with the reservoir in the back so that it uses less counter space in our small apartment kitchen.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 16, 2024
We're so glad to hear that you the slim design of the K-Express coffee maker is a perfect fit for your kitchen! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: SargeP
Verified Purchase:Yes
Been wanting one for a long time. After a recent trip, a small simple one was in our room. Didn’t want a large one that took up to much room. The price was great. Well worth the price
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 16, 2024
We appreciate you taking the time to share this and we really appreciate the love!
Written by a customer while visiting keurig.com
Posted by: enjoy a cup
Verified Purchase:Yes
Been really impressed with how fast water gets really hot & makes the coffee! Brews a great cup of coffee and enjoy having water available for another any size cup.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 16, 2024
We are so glad to hear you are enjoying a great cup of coffee with your K-Express coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Julep
Verified Purchase:Yes
The K-Express, it quicker & quieter than other models.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 16, 2024
We are glad you are loving your K-Express coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: EBLO
Verified Purchase:Yes
I bought my first Keurig a few months ago, and had an issue when cleaning it. I reached out to the C.S. team and they were super helpful! Very impressive coming from a big company and I was calling about a lower end machine but they still treated me with so much respect.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lav51
Verified Purchase:Yes
I recently received my replacement and am completely satisfied. The process was quick and easy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mimi1959
Verified Purchase:Yes
When I bought the one before the one you sent me, I noticed that the descaler light was on. I waited a month and descaled it but the light would not go out. It was a bad one to start with. Not this one! Thanks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com