Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Mel_S
Verified Purchase:Yes
Upgrade from my previous Keurig - love how slim it is and that it isn't just a single cup machine, like my old one and it heats up/starts pouring so much faster. Only thing I don't like is that a lot of the universal pods available aren't compatible w/ this machine. My only complaint but it has been great, otherwise.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Annie1579
Verified Purchase:Yes
As a senior citizen that lives alone, I find this Kerig perfect for me. I only have to press one button to get my cup of coffee. I had a larger one with more options that I never or rarely used. So personally, this is the right one for me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lys2
Verified Purchase:Yes
After about 2 months of having this keurig it stopped brewing full cups of coffee. All of a sudden instead of a 12 ounce it will only brew about 4 ounces. I have had this issue with other keurigs in the past but not ones that are this new.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, May 3, 2024
We're sorry to hear that you are experiencing some inconsistencies with your brew. We will be happy to look into this further for you. Please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Largur
Verified Purchase:Yes
I am very happy with this K-Express Coffee maker for every day use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bella2
Verified Purchase:Yes
Purchased this several months ago and really like the coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Croot
Verified Purchase:Yes
I've had mine 3 months and it works great and saves money
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Bought my Express machine I like the sleekness of the machine and takes up less counter space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KTEtx
Verified Purchase:Yes
The warranty service was so prompt and efficient in replacing my Keurig unit when it stopped working. They were quick to correct and error I made that delayed the process. I received a new unit quickly after that and it works well. I might take one star off the rating because this is the second time I have had to replace the unit. My 5* is for the excellent warranty service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com