Purchased a small unit and it had a premature failure, which can occur with electronic controlled devices. Contacted the company and the unit was replaced without any hassle. Great PR.
after less than two months my E-Express Coffee Maker stopped working. I called the company, and explained the issue. They had me return the coffee maker and replaced it. Wonderful people, very understanding and helpful. I am very grateful
Have been using my replacement Keuring for about a month now BUT coffee is not hot as soon as it completes cycle. Same thing happened on first Keuring I had. What is wrong? I have to put cup of coffee in microwave to get it hot.
Keurig is an excellent product. I had an issue with one of their products and they helped me reconcile that issue immediately. I am so thoroughly impressed with their ethics department. They really came through for me in a big way and I am a believer of this product forever. Thank you for helping me out with my issue.