Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product. 
(
647 out of 747
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1 out of 5
1
Died Quickly
on February 2, 2023
Posted by: LeeLeigh
I purchased the Express model in November of 2022 and used it 5 days of the week for 1-2 cups of coffee. I went to use it on February 1, 2023 and only a dribble came out. The lights flash quickly, then go out. I tried 'resetting' it as recommended, but now it won't even pretend to work.
Very disappointed. Worst part is, I have no idea what happened
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
great coffee and tea
on September 4, 2023
Posted by: Jerry58
Verified Purchase:Yes
This is our second one which this last one was for a friend
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
perfect size
on October 25, 2022
Posted by: Anonymous
Verified Purchase:Yes
I recently had to replace my old keurig. I had originally thought I wanted one of the larger models, the price was really high. And after all it's just a cup of coffee. So I spent time, 3 days, researching all the different models and figured out which features were most important to me. I decided on the Keurig Express, 42 oz. water reserve, cup size perfect for me, 8, 10, 12. And the size of the machine itself was great. It also had the strength button. It's worth taking the time to see all of what's out there, figure out what you personally want. I love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Was Great Briefly but Broke
on January 2, 2022
Posted by: NicLa
I started using my new Keurig 2 weeks ago and it broke yesterday. It was fine the day before. Now it won't brew even without a pod.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareJanuary 5, 2022
Our Consumer Care team would love to assist. Give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Coffee In A Short Amount of Time
on September 12, 2023
Posted by: Tina K
Verified Purchase:Yes
I bought this when my old Keurig died. This takes up less space then my old brewer and less time. I really like it has the strong feature button on this.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Amazingly Fast
on September 9, 2022
Posted by: Auntie Joan
Verified Purchase:Yes
This is ready to brew my coffee in seconds!
The footprint of the machine is much smaller than my former Keurig freeing up countertop space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
We Love Our New Keurig!
on July 16, 2022
Posted by: Judy L
Verified Purchase:Yes
We are very pleased with our new streamline Keurig. Having the stronger coffee "option" certainly makes a difference! Our machine is very quiet too! Glad we stayed with you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Awesome in a small package!!
on February 2, 2022
Posted by: HeavyMetalCoffee
Verified Purchase:Yes
Bought this for my desk at work. Like the nice small size and how quick it works to heat up the water.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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