Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
WILL NOT WORK
on September 25, 2022
Posted by: JRodriguez
First, I do NOT drink coffee or other hot drinks when it is hot out. So two years ago I had the K-Supreme and I loved it no problems. Then it got warm out so I stopped drinking hot coffee and I am not an iced coffee person. Did what was needed to leave the keyring on the counter for the summer til late fall or winter. When I went to use the maker and it would not work no matter what was done. I had only had the maker for a year. Checked reviews from where I bought it and this website. I decided to do some research before I got another maker. This past spring I bought a K-Express and followed the instructions both to set up and to "store" on my counter. I went to make a cup of coffee about week ago and same thing. It would not work. Tried everything, would not draw water, made sounds like it was drawing water but water didn't go down or come out. I think I am done with Keurig. The older models that first came out when they started with kcups were great but not now.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Died Quickly
on February 2, 2023
Posted by: LeeLeigh
I purchased the Express model in November of 2022 and used it 5 days of the week for 1-2 cups of coffee. I went to use it on February 1, 2023 and only a dribble came out. The lights flash quickly, then go out. I tried 'resetting' it as recommended, but now it won't even pretend to work.
Very disappointed. Worst part is, I have no idea what happened
Very disappointed. Worst part is, I have no idea what happened
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jerry58
Verified Purchase:Yes
This is our second one which this last one was for a friend
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I recently had to replace my old keurig. I had originally thought I wanted one of the larger models, the price was really high. And after all it's just a cup of coffee. So I spent time, 3 days, researching all the different models and figured out which features were most important to me. I decided on the Keurig Express, 42 oz. water reserve, cup size perfect for me, 8, 10, 12. And the size of the machine itself was great. It also had the strength button. It's worth taking the time to see all of what's out there, figure out what you personally want. I love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Was Great Briefly but Broke
on January 2, 2022
Posted by: NicLa
I started using my new Keurig 2 weeks ago and it broke yesterday. It was fine the day before. Now it won't brew even without a pod.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2022
Our Consumer Care team would love to assist. Give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Tina K
Verified Purchase:Yes
I bought this when my old Keurig died. This takes up less space then my old brewer and less time. I really like it has the strong feature button on this.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karen Blanzenski
Verified Purchase:Yes
Water container cracked therefore machine does not work !
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SecondBase
Verified Purchase:Yes
Garbage product. I had it for less than two weeks and it stopped working. All the lights flash and it stops brewing as soon as it starts.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com