Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: CRMC
Verified Purchase:Yes
I have had older, heavier versions of Keurig coffee makers. I love the light weight and the fact that I don't have to wait for it to heat up! I love the color. And the coffee is great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: felina aquino
Verified Purchase:Yes
We are hoping that the replacement will be much dependable and DURABLE than the
original one that turned out defective after just a month or so of use. This new one seems to be running fine so far. Reason for our 4 star rating - We will need a month for us to get a final review of this replacement. So crossing our fingers.
original one that turned out defective after just a month or so of use. This new one seems to be running fine so far. Reason for our 4 star rating - We will need a month for us to get a final review of this replacement. So crossing our fingers.
Written by a customer while visiting keurig.com
Posted by: JeaLouNix
Verified Purchase:Yes
It does give you a cup of coffee quickly. I odn't have to worry about my coffee filter folding up and ruining my coffee.
What I don't like: no way to keep my coffee warm after it's brewed. Would like to generate a greater amount at one time, i.e. more than just 12 oz. Getting my own coffee ground so that there not a lot of silt in the cup after brewing is proving difficult. In all, it's okay but not the best.
What I don't like: no way to keep my coffee warm after it's brewed. Would like to generate a greater amount at one time, i.e. more than just 12 oz. Getting my own coffee ground so that there not a lot of silt in the cup after brewing is proving difficult. In all, it's okay but not the best.
Written by a customer while visiting keurig.com
Posted by: William P Dannels
Verified Purchase:Yes
2 Emails, 2 online chats and 1 direct CS call !
From bad serial number to incorrect name on account!
From bad serial number to incorrect name on account!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Reesie
Verified Purchase:Yes
I had a very good experience with customer support replacement of the K express machine, thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Babara
Verified Purchase:Yes
The ounce size is off on my replacement, original one I used 10 oz and it filled my cup , now I have to use the 12 ox to fill the same cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DKnauer
Verified Purchase:Yes
Keurig quickly replaced my single serve coffeemaker after it stopped working 7 months after purchase. The warranty replacement process was quick and easy. Thanks for standing behind your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shanabasha
Verified Purchase:Yes
I make 2 pods at a time, and the coffee is never hot. I add some milk to the mug, but not enough to make the coffee cold.
Written by a customer while visiting keurig.com