Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product. 
(
647 out of 747
)
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Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Warranty replacement
on August 25, 2025
Posted by: AZ Keurig Fan
Verified Purchase:Yes
Keurig replaced a less than 1 year old unit that stopped working. Thank you for standing behind your product and warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Coffee Machine
on August 26, 2025
Posted by: Ms H
Verified Purchase:Yes
Works very well and is easy to figure out. Nice product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
single serve Keurig
on August 28, 2025
Posted by: Doc 1
Verified Purchase:Yes
It seems to. Clog easily. I hope this one is better than the last one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on August 29, 2025
Posted by: Shentaria
Verified Purchase:Yes
Works well, and got it very fast. Easy to setup my warranty
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Wonderful product!
on September 3, 2025
Posted by: RJBR
Verified Purchase:Yes
We've been using Keurig products (coffee subscription too) for many years. It's never let us down.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Coffee the easy way!
on September 4, 2025
Posted by: Katerina
Verified Purchase:Yes
So far working well. The easiest way to have a cup of coffee in the mornings or anytime of the day without making a full pot!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on September 8, 2025
Posted by: Ann Dee
Verified Purchase:Yes
My Keurig stopped working, I called to troubleshoot which didn’t help and my replacement was on the way the next day. Had to have the receipt of purchase of course, but getting the replacement was fast and easy, as it should be.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Warranty Replacement Process
on September 8, 2025
Posted by: Happy in Cleveland
Verified Purchase:Yes
The process for replacing my Keurig coffee maker under warranty could not have been smoother. Communication with Keurig was efficient and timely. Receipt of the replacement coffee maker was very easy and quick. Keurig definitely stood behind its product with a staightforward, efficient and timely replacement program.
Written by a customer while visiting keurig.com
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