Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product. 
(
647 out of 747
)
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Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Replacing Defective Machine
on August 9, 2025
Posted by: Robert L N
Verified Purchase:Yes
Keurig Company did a great job in replacing my defective machine.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty claim
on August 11, 2025
Posted by: keurig user 1
Verified Purchase:Yes
Excellent after market support. My old unit just did power on after descaling.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Thanks for the new Keurig. I missed it terribly no
on August 11, 2025
Posted by: A Brooks
Verified Purchase:Yes
I miss my Keurig but now I have it back thank you
Now I can make my favorite coffees again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
I like the new coffee maker I recommend it and
on August 11, 2025
Posted by: Hfitya
Verified Purchase:Yes
The association was nice and understandable
He helped me right away and listened to my concerns about the previous coffee maker.
He pleased the order for new coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Dissappointing
on August 19, 2025
Posted by: Dorothy Susan
Verified Purchase:Yes
Coffee is weak even with strong button engaged. I purchase new being told the strong button would resolve the weak coffee if my other Keurig single cup maker without strong button engaged. 🥲🥲
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Return process was easy. No problem
on August 23, 2025
Posted by: Dave Hale
Verified Purchase:Yes
5 stars without a doubt . Not sure why my Keurig quit working but believe has to do with cleaning process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Thank you
on August 24, 2025
Posted by: Anonymous
Verified Purchase:Yes
Grateful for the new replacement. It’s works well. I’m satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent warranty
on August 25, 2025
Posted by: Blue Jay
Verified Purchase:Yes
It was disappointing after six months that the unit failed to work, but they honored their warranty great service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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