Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: taste6
Verified Purchase:Yes
Excellent product, love a hot cup of coffee any time of day
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SamBear
Verified Purchase:Yes
It's working great! Thank you for excellent customer service, helping us with a replacement when our previous one didn't work. We couldn't be happier! Thanks for standing behind your product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Peggysue5
Verified Purchase:Yes
Great Customer Service. They stand by their guarantee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
K-Express™ Single Serve Coffee Maker- Warranty Rep
on July 15, 2025
Posted by: Arnold Z
Verified Purchase:Yes
Works Great. Hope I don't have the same problem as before (no power).
The replacement process was seamless, very easy.
The replacement process was seamless, very easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ALamb
Verified Purchase:Yes
I bought this item because of the ‘strong’ button feature- but no difference. Thumbs down
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SmallTownUSA
Verified Purchase:Yes
It makes great coffee. However, the descaling process is problematic (process seems to vary based on the phase of the moon. Also difficult to initially find the correct descaling process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KG54
Verified Purchase:Yes
Appreciate the ease of the replacement. Received exact same replacement which works perfectly!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MMDCDD
Verified Purchase:Yes
The replacement process for my Keurig Express was swift and easy. There was no questioning at all. The company was just concerned with making the customer happy. There was a slight malfunction with the descaling process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com