Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Cinnabon
Verified Purchase:Yes
I’m very happy not only w/my new K-Express but, with you very prompt service to my situation!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kath R
Verified Purchase:Yes
Keurig died after 6 months usage. Service rep talked me through potential repair, which didn’t help, so Corporate authorized warranty replacement. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lisa Alberto
Verified Purchase:Yes
After my Keurig stopped working I found that it was still within the warranty and called Keurig support. They worked quickly to get me a replacement. I received the replacer and it’s great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Greytmom
Verified Purchase:Yes
The warranty replacement was a wonderful feature and painless. Thank you for standing behind your product. We have another Keurig that we’ve had for several years and it performs beautifully. I’m optimistic with this new one too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carol Lou
Verified Purchase:Yes
The machine sometimes does not work. I have to open and close the lid and it tells me to fill water when there’s already water in it.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This K-Express Single Serve Coffee Maker is awesome! So fast and convenient and makes a wonderful cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cathy A W
Verified Purchase:Yes
When my less-than-a-year-old one cup Keurig malfunctioned, I began to navigate the maze of getting it replaced. It was a frustrating journey, but the end result was a new, free coffee maker. I am thankful to have it and am once again enjoying my coffee. Thank you, Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I like the size and brew settings, but the maker itself is very fragile. Even with the water tank full it slides out of place when I press the brew button.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com