Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product. 
(
647 out of 747
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
2 out of 5
2
Liked my old one betteer
on March 28, 2022
Posted by: PNeighbor
Verified Purchase:Yes
Using the 8oz button, 1st cup overflowed, 2nd cup 1/2 full.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareMarch 29, 2022
We're sorry to hear that your coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great for small spaces!
on April 1, 2022
Posted by: PClark
Verified Purchase:Yes
I got so tired of my small coffee maker dripping all over the counter when I poured a cup. I hesitated buying a Keurig, thinking it would be too expensive for the pods. A friend brought me a Keurig holder for regular coffee. It is great! I use it for my favorite decaf in the evenings. My kitchen is currently unusable, so having the pods is great. Coffee is ready immediately, which is nice in the morning. No mess! I can't say that enough!
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareApril 8, 2022
We love hearing this! We are so honored to be a part of your daily routine. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Coffee grounds included with each cup
on December 17, 2022
Posted by: Sweetie1
Verified Purchase:Yes
First time this has happened. We have purchased several Keurig's thus far. Every cup has grounds outside of the pod, overspilled in the coffee maker and inside our cups with the coffee. Not a pleasant outcome or experience!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Water reservoir
on April 13, 2023
Posted by: Lbush
It took me awhile to find a maker and was excited to get it. I love the water feature you don't have to keep filling ,but when it's only half full you have to add more water. Not right returning it. Keurig didn't help with problem
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fast Coffee
on April 22, 2023
Posted by: Gabr
Verified Purchase:Yes
We purchased our K-Express Single Serve coffee maker recently and are very happy with it. The coffee produces quickly and at the ready for a second cup. We are glad it has a 48” water reservoir- enough for several cups. Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Hot
on April 23, 2023
Posted by: Packno
Verified Purchase:Yes
Fresh hot coffee every cup. Exceptional customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Our first Keurig brewer!
on May 18, 2023
Posted by: BeckyBar
Verified Purchase:Yes
This is our first single brew coffee maker. It's a great, simple to use option. The coffee is piping hot and only takes moments to brew!! We love it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Keep Eye on Low Reservoir
on June 23, 2023
Posted by: Fawnly
Verified Purchase:Yes
Was happy to purchase a smaller brewer for our kitchen counter but happiness was short-lived. Fourth cup of coffee was interrupted to Add Water. Cup will over-fill if brewer is re-started and K-Cup may "explode".
Written by a customer while visiting keurig.com
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