[This review was collected as part of a promotion.] The last time we needed an ink cartridge we went to a no name brand and it was terrible it was so bad that I made a decision not to ever do that again
[This review was collected as part of a promotion.] Wish toner lasted longer or wasn't so expensive!!! My customer service rep, Mary makes up for it!! She's remarkable and always tries to get me the best deal and is a pleasure to deal with!!
I "thought" i was saving money by buying "non-hp" cartridges, and although printing looked OK for a couple weeks, even though I was below the page count for the "cheap" cartridges I bought, the printing was light and fading. I thought maybe something else was wrong. So, I bit the bullet and ordered a genuine HP cartridge, installed it and instantly had a "new printer" again. Being the curious one, I opened up the "non-hp" cartridge, and to my amazement, the toner bay was completely empty. So much for the "hi capacity" page counts that the "generic" vendor touted. Even though HP toner cartridges are a little more expensive, in the long run, you get quality printing for the full number of pages advertised, so you are actually saving money.