Customer reviews from hp.com
HP - 131X High Yield Toner Cartridge, Prints Up to 2,400 pages (CF210X) - Black
Average customer rating
4.5
(536 Reviews)
Rating breakdown 536 reviews
5 Stars
420
4 Stars
49
3 Stars
21
2 Stars
8
1 Star
38
89%of customers recommend this product.
(
229 out of
258)
Customer Reviews for HP - 131X High Yield Toner Cartridge, Prints Up to 2,400 pages (CF210X) - Black
Customer Rating
1
cartridges are leaving horizontal lines on paper
on April 22, 2014
Posted by: Barb27
from il
Gender:Female
I'm extremely frustrated with the Magenta and Cyan cartridges. I have returned 3 cartridges now that worked until they were about 1/3 to 1/2 full. Then I started getting horizontal lines going up and down the right and left edges of the printed pages. HP replaced the printer as well and still I am having issues. I am also getting shadows when I use the black ink. I will not recommend the Laser jet m276 to anyone until I get this problem fixed. Total waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
half filled cartridge
on June 17, 2017
Posted by: bbk1
Cartridges that come with the printer have less coloring than one that you buy later, supposed. When I order the cartridges from all over the eastern part of the country. I have gotten only 500 prints out of some of the colored cartridges. Think I'm getting some of the original cartridges that come with the printer.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com
Customer Rating
1
Duh
on July 27, 2017
Posted by: kingjohnnymr
from North Carolina, USA
Won't activate! What's up with that?
No, I would not recommend this to a friend.
Features
1
Performance
5
Written by a customer while visiting hp.com
Posted by: my name is BJ
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was new cartridges for my HP Laser Jet Pro 200. The service was great and delivery prompt. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Lzmartin
from Chevy Chase, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently bought a new magenta toner cartridge. Love the color!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joebowler
from Portage, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always order through HP.com now. I get Original HP toner cartridges and great service even If I make a mistake.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: GK Texas
Verified Purchase:Yes
The printer and toner have been reliable for several years, but when I had a toner cartridge go bad after only a couple months of use (perhaps 5% of the toner) there was no way to return/exchange. HP support was a bot, or based on the serial number of my printer which is out of warranty so there was no way to get support based on the failed cartridge and no way to talk to a human about it.
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Too many matches
Verified Purchase:Yes
clean text
Written by a customer while visiting hp.com