Customer reviews from hp.com
HP - 131X High Yield Toner Cartridge, Prints Up to 2,400 pages (CF210X) - Black
Average customer rating
4.5
(536 Reviews)
Rating breakdown 536 reviews
5 Stars
420
4 Stars
49
3 Stars
21
2 Stars
8
1 Star
38
89%of customers recommend this product.
(
229 out of
258)
Customer Reviews for HP - 131X High Yield Toner Cartridge, Prints Up to 2,400 pages (CF210X) - Black
Posted by: G in Grafton
Verified Purchase:Yes
I have no issues with the ink except for the cost.
Written by a customer while visiting hp.com
Posted by: SBEU
Verified Purchase:Yes
I had hoped the cyan cartridge would eliminate the blue dots on my copies but no such luck.
Response from hp.comBy Amanda , HP Care, April 29, 2022
Hi there,
If you notice blue dots on your prints, there are a few potential reasons. I apologize you are having this issue. Start by cleaning the print rollers. Next, take out the cartridge. I think the cartridge might be leaking. Reinsert the cartridge and run printer maintenance. Thank you for being an HP customer.
Amanda
HP Care
www.hp.com/support/
If you notice blue dots on your prints, there are a few potential reasons. I apologize you are having this issue. Start by cleaning the print rollers. Next, take out the cartridge. I think the cartridge might be leaking. Reinsert the cartridge and run printer maintenance. Thank you for being an HP customer.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Sandune
from North Carolina
Verified Purchase:Yes
I work for HP for 27 years and saw the quality that goes into products. I will continue to support them as long as the quality is there.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: James Robert
Verified Purchase:Yes
Extremely satisfied with recent purchase. Quality is better than previously alternative product purchased.
Written by a customer while visiting hp.com
Posted by: Desert Ralph
Verified Purchase:Yes
My black ink cartridge was getting empty. I ordered a cartridge and a spare. They came quickly. Good product. Just what I needed.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Launal
from Idaho
Verified Purchase:Yes
HP Toners are the best. My documents print clean and clear.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Glssmstro
from El Paso, Tx
Verified Purchase:Yes
The website recommended the wrong toner. The correct number was 130. Not 131.
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, June 9, 2022
Hello,
I apologize you were directed to the wrong printer product. The website should lead you to the correct toner. There has been a gap in our service here. I can recommend a return to HP. Visit www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/ to learn more. I am sincerely sorry this happened to you.
Amanda
HP Care
www.hp.com/support/
I apologize you were directed to the wrong printer product. The website should lead you to the correct toner. There has been a gap in our service here. I can recommend a return to HP. Visit www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/ to learn more. I am sincerely sorry this happened to you.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Papablue
from Santa Rosa CA
Verified Purchase:Yes
As always getting and returning it was so easy. And it just drops in with no worries
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com