Customer reviews from brother-usa.com
Brother - HL-L3220CDW Wireless Compact Digital Laser Color Printer - Gray
Average customer rating
4.2
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
40
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
8
Customer Reviews for Brother - HL-L3220CDW Wireless Compact Digital Laser Color Printer - Gray
Customer Rating
5
Great printer
on May 27, 2025
Posted by: T B SWMPY
I love this printer, it print so well for the price! I travel with it bc I have to and I just wish it was easier to connect to multiple wifis lol. I know this problem wont be for many people but I have to travel with the printer because it is a key part to my business and connecting to multiple networks a week is a headache tbh but its great there is no better!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great color print quality, easy to set up and use
on June 4, 2025
Posted by: Alan
The Brother HL-L3220CDW is very easy to set up and connect to wi-fi. It is compact, about the same size as a monochrome printer, and it produces high resolution color prints that are much better looking than prints from color laser printers that were available 10 years ago.
Written by a customer while visiting brother-usa.com
Customer Rating
5
works as described
on June 6, 2025
Posted by: J Westberry
works as described, easy to set up and access through company intranet
Written by a customer while visiting brother-usa.com
Customer Rating
1
Prints fine until it’s time to pay the tithe
on October 17, 2025
Posted by: Zero stars
Like all printers these days, I guess, the printer completely jams up when it is “””“out of toner””””. It is not out of toner. It is still printing just fine, except that brother has programmed it not to so they can hold you hostage for the exorbitant cost of a new cartridge. We have to print out important forms for a trip this afternoon, and this printer is forcing us to run around buying cartridges- a complete waste of time and money. Just like this printer, and the entire industry. What a bunch of racketeers. The entire business model should be criminal. I’d give it zero stars if I could.
Response from brother-usa.comBy Brother Customer Service, October 22, 2025
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL3220CDW
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL3220CDW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Printer
on November 18, 2025
Posted by: CaptCharon
from Philadelphia, PA
Best printer, prints fast, setup was a breeze, always works when I ask it to even if it's been sleeping for a while. I love it.
Written by a customer while visiting brother-usa.com