Customer reviews from brother-usa.com
Brother - HL-L3220CDW Wireless Compact Digital Laser Color Printer - Gray
Average customer rating
4.2
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
40
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
8
Customer Reviews for Brother - HL-L3220CDW Wireless Compact Digital Laser Color Printer - Gray
Customer Rating
5
Much better then HP
on October 28, 2024
Posted by: Airborne
from Michigan
Switched from HP to Brother. I should have done this years ago. A much more robust machine that works everytime, even if it has been a month since the last print. Wifi printing is very convenient. Would absolutely recommend over HP products.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Toner too expensive-DO NOT BUY THIS PRINTER
on February 27, 2025
Posted by: Unhappy customer
I think the toner is WAY over-priced. You got me with the cheap price on the printer. My bad. I will tell everyone I know to buy another brand.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great color laser printer
on March 28, 2025
Posted by: Nancy
I am really enjoying this Brother color laser printer. The footprint is smaller than my previous laser printer. It was very easy to set-up. I am not all that tech savvy and was apprehensive about the set-up process. It flawlessly connected to my WiFi. It prints beautifully. I would recommend this printer to everyone and would buy it again,
Written by a customer while visiting brother-usa.com
Customer Rating
5
To take care of the printer I currently own.
on March 30, 2025
Posted by: Lee Wolbrom
from Great Neck N.Y.
I think it is one of best printers I've ever seen.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quality printouts and great initial setup
on April 1, 2025
Posted by: BobK
from Rolla, MO
This is a great little laser printer that comes with 1000 pages of toner to start.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No Windows 7 drivers (22% of Windows users!)
on May 27, 2024
Posted by: Bought My Last Brother
This review is about one thing and one thing only: withholding drivers for Windows 7 is B.S. The massive success of the Windows ecosystem in its heyday was in large part due to commitment to backward compatibility, standards compliance, and support for legacy applications and systems. Once it could be taken on faith that a new computer or peripheral would work with the customer's existing setup. It wasn't uncommon for a new PC to be able to run games published a decade earlier.
I purchased the HL-L3220CDW to replace my HL-3170CDW, which finally refused to power on after years of reliable service. Imagine my outage when I plugged it in and discovered that Brother offers 3220 drivers only for a small subset of the O.S. versions supported by the 3170. As of October 2023, over 22 percent of Windows users were still on Windows 7, according to urbannetwork.co.uk. I still use Windows 7 on purpose: in every subsequent version of Windows, Microsoft has removed more features, taken away more control from the user, and made the user interface less capable, on the name of "simplicity". Each new release has also required years of shakedown time for MS to release the patches to make it usable.
The "upgrade treadmill" forced on computer users by manufacturers and developers to force continued sales has become the norm. The "subscription" model now dominates, even in hardware: you can "buy" a computer, a printer, or a program, but you'll have to pay us a monthly fee to use it. And when we have a new one to sell you, we won't let you subscribe to the old one any more.
https://www.urbannetwork.co.uk/if-youre-one-of-millions-still-using-windows-7-microsoft-has-a-troubling-warning-for-you/
Response from brother-usa.comBy Brother Customer Service, May 29, 2024
We understand you're experiencing driver issues with your Brother HLL3220CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
on January 13, 2024
Posted by: Tootie
The system turns off and won’t wake up after 3 days always saying no toner when toner is full
Response from brother-usa.comBy Brother Customer Service, January 17, 2024
We understand you're experiencing No Toner Error with your Brother HLL3220CDW machine. I apologize for any inconvenience this issue may have caused you. We'd like to help. Below is a FAQ that may help you with this issue:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/184981
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/184981
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
LaserJet color printer
on July 1, 2024
Posted by: Tippy
Have worked in IT since the 80’s I have used or repaired just about every kind of printer available.
The inkjet printers are great if you’re printing often which I don’t. The ink is messy and dries out and clogs the print head. In the end it is not a cost effective solution.
This Canon printer was New, comes complete with full toner cartridges and enough for 1000 pages implied. It prints every time without issue. The output looks great and for casual photos of family for the fridge it’s not bad.
The inkjet printers are great if you’re printing often which I don’t. The ink is messy and dries out and clogs the print head. In the end it is not a cost effective solution.
This Canon printer was New, comes complete with full toner cartridges and enough for 1000 pages implied. It prints every time without issue. The output looks great and for casual photos of family for the fridge it’s not bad.
Written by a customer while visiting brother-usa.com