Products are excellent, however, your web site is horrible! Each & every time I attempt to log in as myself, I am thrown off because "name & E*-mail already exist. I have even renewed/changed my password, and even then when I log in, I am thrown off the site.
If HP's strategy is to price the toners as high as the market allows, siting R&D and other factors, combined with minimal support for new printers, than I don't see how they will retain customers in the long run. With the cost of the toner so high, HP should give out printers for free.