Customer reviews from hp.com
HP - 32A Drum Unit - Black
Average customer rating
4.3
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
50
4 Stars
7
3 Stars
5
2 Stars
1
1 Star
7
80%of customers recommend this product.
(
16 out of
20)
Customer Reviews for HP - 32A Drum Unit - Black
Posted by: VIRKIM
from Hewitt
Verified Purchase:Yes
[This review was collected as part of a promotion.] we love the HP Laser Jet Pro. Prints so much faster than the Brother printer we have
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: RC52
from El Paso, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] While local retailers in my city either said the roller was out of stock or they did not carry it, HP made the selection, ordering, receiving and installing hassle free and fast. I would buy online again.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: lkdigheld12
from Oceanside, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toner was low. Software delivered a popup and in it provided the link to order replacement toner and a drum. How can it get better than that?
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Adio1
from Brooklyn, New York
Verified Purchase:Yes
I bought the item two weeks ago and arrived when it was promised to be delivered. It works fine.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
I bought the wrong item listed under ink cartridge
on May 2, 2020
Posted by: Dumb De
from California
Verified Purchase:Yes
I thought I was buying an ink cartridge but it is a drum which I have no idea what that is,
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
3
Toner cartridge fine. Computer registers low toner
on June 7, 2020
Posted by: JGold
from Chicago, IL
Verified Purchase:Yes
Ordered laser printer toner, installed it and prints great.
For some reason the printer is sending the message to the computer that it is low on ink and I get multiple popups every time I print.
Overall, the toner cartridge works great.
For some reason the printer is sending the message to the computer that it is low on ink and I get multiple popups every time I print.
Overall, the toner cartridge works great.
I would recommend this to a friend!
Features
2
Performance
5
Written by a customer while visiting hp.com
Posted by: JoRob
from Apple Valley CA
Verified Purchase:Yes
Makes no sense to have to purchase a Toner and a cartridge!
No, I would not recommend this to a friend.
Features
3
Performance
3
Response from hp.comBy Mary, HP Care, July 13, 2020
Hi,
I'm sorry that you have a confusing situation. The product shown for this review is an imaging drum. There is also a cartridge used by this type of printer. Not sure if you need both, but they are both available to order.
I hope you have a better experience in the future!
Mary
HP Care
hp.com/support
I'm sorry that you have a confusing situation. The product shown for this review is an imaging drum. There is also a cartridge used by this type of printer. Not sure if you need both, but they are both available to order.
I hope you have a better experience in the future!
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Tammyj
from Easley sc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always on time products work great. Always available when needed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com