Customer reviews from hp.com
HP - 204A Toner Cartridge - Black
Average customer rating
4.4
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
207
4 Stars
16
3 Stars
17
2 Stars
7
1 Star
25
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for HP - 204A Toner Cartridge - Black
Posted by: Nightmare 1
from Loganville, Georgia
Verified Purchase:Yes
ran out of toner in under 300 copies of normal amount of type.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from hp.comBy Mary, HP Care, June 19, 2019
Hi,
I am sorry to hear that you were sent a cartridge that didn't last. It seems that it should have lasted longer.
Assuming that the cartridge was full when it was sent to you, two things might have made it not last as long as it should have. The humidity and temperature can affect the amount of toner used in print jobs. Those environmental factors can cause the toner to clump and not adhere to the paper as well as it should.
If you suspect there was something wrong with a cartridge, you have the option to contact us about this: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry to hear that you were sent a cartridge that didn't last. It seems that it should have lasted longer.
Assuming that the cartridge was full when it was sent to you, two things might have made it not last as long as it should have. The humidity and temperature can affect the amount of toner used in print jobs. Those environmental factors can cause the toner to clump and not adhere to the paper as well as it should.
If you suspect there was something wrong with a cartridge, you have the option to contact us about this: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: TTI101
from Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] So glad I discovered ordering my ink directly - so easy and ALWAYS gets to me really quickly!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BarryNLong
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great replacement for original toner and same color
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Char of OH
from Kirtland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a few weeks ago. So easy to install in the HP Laser Jet Pro printer. Just plops in. Always crisp printing. I do a lot of decorative labels for my beauty care products and all of HP products do the job well!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: sclu
from TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first time I use a wireless. It was easy and quick to connect and use.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: rankshak
from Arizona
Verified Purchase:Yes
Very easy to replace and worked well right away. A convenient way to recycle the old cartridge.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Easy to Install
on August 12, 2018
Posted by: Zee48
from Columbia, MD
I bought this awhile ago and finally I had to replace the black toner cartridge in my new color laser printer. It was very easy to install and works fine.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Day3
from Signal Mtn., Tn.
Verified Purchase:Yes
I have enjoyed using my new Color Laser-Jet Pro and the ease of changing the Toner Cartridge.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com