Customer reviews from hp.com
HP - 05X High-Yield Toner Cartridge - Black
Average customer rating
4.5
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
80
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
8
89%of customers recommend this product.
(
50 out of
56)
Customer Reviews for HP - 05X High-Yield Toner Cartridge - Black
Customer Rating
1
HP P2055-DN Stopped Working after replacing Toner
on April 10, 2021
Posted by: hhkjhjkjhk
from San Francisco
Verified Purchase:Yes
Hello, when I replaced the old toner cartridge in my HP printer with this new HP toner cartridge, the printer stopped working. Now it only prints blank pages. Despite all my efforts, the printer no longer works.
I threw away the printer and the ink cartridge, and bought a new Brother printer instead.
I threw away the printer and the ink cartridge, and bought a new Brother printer instead.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Robinw40
from Winston-Salem
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this a couple weeks ago and HP products are always on point and great quality. I have been pleased with it's performance.;
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Lincoln City Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use many of these cartridges and glad they ship quickly.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: UtahScott
from St. Geroge, Utah
Verified Purchase:Yes
HP quality has gone WAY downhill. We're thinking of dumping all of our HP printer products due to so many issues. And don't try to contact HP for help. After being on hold for 30 minutes, they disconenct the call.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
4
It is small not-for-profit cemetery in New Jersey.
on December 17, 2020
Posted by: JSMP
from Flower Mound, Texas
Verified Purchase:Yes
I have been using this item for years and have been highly satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Installing Toner cartridge in Laser Printer
on November 21, 2020
Posted by: MaryBee
Verified Purchase:Yes
The toner cartridge is fine, however, I the shipping and packaging left much to be desired. There were no instructions in the box for installing the cartridge. I had to go on YouTube and find a video for how to install the toner in my printer. Printed instructions should always be included in the box. Secondly, part of the box was torn when I received it. I realize this was not HP's fault but due to the handling process. Perhaps HP can require that the product be packed in a more secure box.
Response from hp.comBy Mary, HP Care, November 25, 2020
Hi MaryBee,
I am sorry that you had to look up the instructions. Since the cartridge had to be installed previously, it is generally thought that further instruction on that is not necessary.
Thank you for the suggestion. Rest assured that we take your feedback very seriously.
Mary Chris
HP Care
hp.com/support
I am sorry that you had to look up the instructions. Since the cartridge had to be installed previously, it is generally thought that further instruction on that is not necessary.
Thank you for the suggestion. Rest assured that we take your feedback very seriously.
Mary Chris
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
i am not satisfied and the product is bad. i have to return it.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, June 23, 2020
Hello Emmanuel,
I'm sorry that you didn't have a good experience with the cartridge. That is unfortunate.
Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry that you didn't have a good experience with the cartridge. That is unfortunate.
Please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: rmlesq
from Wynnewood, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My HP printer continues to deliver high quality on a dependable basis at a reasonable price.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com