Customer reviews from hp.com
HP - 128A Standard Yield Toner Cartridge, 3/Pack - Cyan/Magenta/Yellow
Average customer rating
4.6
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
227
4 Stars
33
3 Stars
9
2 Stars
3
1 Star
16
94%of customers recommend this product.
(
139 out of
148)
Customer Reviews for HP - 128A Standard Yield Toner Cartridge, 3/Pack - Cyan/Magenta/Yellow
Posted by: ggawlak
Verified Purchase:Yes
My printer was working fine before I replaced the blank ink cartridge. Afterward, my printouts were hopelessly garbled and marked up to the point they were unusable and unreadable. I updated all my software and made sure all the other suggestions were followed to the letter, but the problem persisted. I have no choice but to assume it was this toner cartridge that was somehow defective. I've ordered a replacement, so we'll see ...
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, February 27, 2019
Hi,
I am sorry that you have had this happen to you. It does not sound like a toner cartridge could have caused these problems, but as you say, we'll see.
If it does turn out to be the printer, please to not hesitate to contact us for help: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that you have had this happen to you. It does not sound like a toner cartridge could have caused these problems, but as you say, we'll see.
If it does turn out to be the printer, please to not hesitate to contact us for help: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: snowmobiler
from Boise, Id
Verified Purchase:Yes
I will only use original HP toner cartridges in my HP printer! they work by far the best.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: artguru
from Silver Spring, MD
Verified Purchase:Yes
This is the perfect way to purchase color toners, that always seem to run out about the same time & a savings rather than buying individually.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Windo
from NC
Verified Purchase:Yes
I only buy HP toner, and have never been disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: pattil
from Arizona
Verified Purchase:Yes
I have been purchasing toner for about seven years. The companies service is swift and the products have always worked well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Boomer217
Verified Purchase:Yes
Pretty expensive toner. Occasional pictures, graphs arr good but if you arr printing a lot of copies it goes quickly and gets costly in a hurrt.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: pmonzon1
from M iami
Verified Purchase:Yes
I bought this uno months ago and is empty very fast
No, I would not recommend this to a friend.
Features
2
Performance
5
Response from hp.comBy Mary, HP Care, December 4, 2018
Hello,
I am very sorry to hear that the cartridge seemed to get empty very fast. We always strive to make our products to be of good quality.
Here are a couple facts about toner usage:
- A high-density print (like a photo or graph) will use the toner more quickly than a low-density print (a text-only document). So perhaps that is part of what is using up the toner so fast.
- Using the draft and black only settings on your printer can help page yield.
When it seems that the low page yield of the ink was caused by a defective toner cartridge, you are always free to contact us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
I am very sorry to hear that the cartridge seemed to get empty very fast. We always strive to make our products to be of good quality.
Here are a couple facts about toner usage:
- A high-density print (like a photo or graph) will use the toner more quickly than a low-density print (a text-only document). So perhaps that is part of what is using up the toner so fast.
- Using the draft and black only settings on your printer can help page yield.
When it seems that the low page yield of the ink was caused by a defective toner cartridge, you are always free to contact us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Red3510
from Flagstaff Arizona
Verified Purchase:Yes
Ordering the three pack is efficient and economical
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com