Customer reviews from brother-usa.com
Brother - MFC-L8610CDW Wireless Color All-in-One Laser Printer - White
Average customer rating
4.2
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
70
4 Stars
27
3 Stars
11
2 Stars
3
1 Star
8
88%of customers recommend this product.
(
36 out of
41)
Customer Reviews for Brother - MFC-L8610CDW Wireless Color All-in-One Laser Printer - White
Customer Rating
5
Does the job!
on April 10, 2023
Posted by: Agence Co
from Montreal
This is the second time I've purchased this model, very reliable.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Going back to Brother was a good choice
on April 8, 2023
Posted by: Anonymous
from Oklahoma City, OK
Very happy with this printer. Easy setup and a wide range of functions. I can print from most any device in my house and scan to file on multiple devices. Setup was far less complicated and works more reliably then my previous laser printer.
Written by a customer while visiting brother-usa.com
Customer Rating
5
My new MFCL8610DW
on February 27, 2023
Posted by: MSmith
from Ontario
Very good machine, easy to set up and operate. Quality of print is amazing.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Dissatisfied
on February 10, 2023
Posted by: Don king
from Woodbridge
Very disappointed in Brother lately!
I bought new machine and they send me a used one
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 13, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Product not fulfilling expectations
on November 4, 2022
Posted by: Cfish
from Wichita, Ks
Not what we thought it would be: Ink runs out much quicker than we thought it would. Sometimes things print long after we send them which ends up wasting paper because we reprint thinking it didn't go through.
Response from brother-usa.comBy Brother Customer Service, November 7, 2022
I understand that you are experiencing issues with the toner yield of your Brother MFC-L8610CDW, please note that stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If additional support is needed, please note that our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
An Excellent Workhorse
on September 13, 2022
Posted by: ShawneeOM
from Shawnee, OK
[This review was collected as part of a promotion.] We've used this printer for a couple of years and absolutely love it. The only issue is that it does not duplex scan. Other than that one issue, it an absolute workhorse ready to print anyway we want, scan and fax. It makes the office run much smoother!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Retired & Frustrated
on June 3, 2022
Posted by: Anonymous
from Hinton Alberta Canada
I find for such an expensive printer even though it is a little older it does not preform like I would expect for an Brother product. When I try printing on gloss product like photo paper or brochure type paper or light card stock it comes out all distorted and dripping with toner. When I try printing 2 sided it almost always jams especially like the above mentioned products.
I also have a Brother MFC-J680DW printer and it does a fairly descent job printing but it is very slow when printing color and usually jams when I use light or a little heavier card stock.
I also have a Brother MFC-J680DW printer and it does a fairly descent job printing but it is very slow when printing color and usually jams when I use light or a little heavier card stock.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Dual Printer Trays is a Lifesaver!
on March 24, 2022
Posted by: wydahogal
from Nowhere, Idaho
We bought this machine because of the ability to have two paper trays. It is amazing! No more switching checks in and out with paper. It's a little slow to spool and warm up compared to an inkjet.
Written by a customer while visiting brother-usa.com