Customer reviews from brother-usa.com
Brother - MFC-L8610CDW Wireless Color All-in-One Laser Printer - White
Average customer rating
4.2
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
70
4 Stars
27
3 Stars
11
2 Stars
3
1 Star
8
88%of customers recommend this product.
(
36 out of
41)
Customer Reviews for Brother - MFC-L8610CDW Wireless Color All-in-One Laser Printer - White
Customer Rating
5
Great printer
on January 18, 2025
Posted by: Montana Lynn
from Noxon, MT
My new Brother printer is great -- easy to use, reliable.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Printer works well, but has some "quirks"
on November 6, 2024
Posted by: DianaB
from California
Printer works well printing documents in black and white. Some difficulty in setting parameters for paper size, and other specific needs when printing, particularly with color photos. Still trying to learn how to set things up and use it.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great product but needs a little work
on September 27, 2024
Posted by: Selected Scent
from Orange Park, FL
Excellent product but unable to assign sheet labels to extra drawers or paper types over lengths.
Written by a customer while visiting brother-usa.com
Customer Rating
5
best
on July 21, 2024
Posted by: Ken K
Best all-in-one fax printer scanner and copier, works via Internet or on Wi-Fi, bypass tray 2 print checks
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great features
on December 21, 2023
Posted by: Gray
from Okc
I’ve been using this printer since 2020 and it works great for my business. Really enjoy being able to scan invoices to customers. It prints, scans and faxes without any issues. Duplex is also a added bonus
Written by a customer while visiting brother-usa.com
Customer Rating
4
Help line
on November 8, 2023
Posted by: Wayne
from Quebec
Working good however when I do encounter a problem you have to get help on a chat line. I much prefer in person contact like USA customers
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not Recommended
on October 10, 2023
Posted by: Landscape Office
from Boston, MA
Very slow. Toner leaks. Image quality is abysmal. Overall, does not meet the needs of a small/medium sized business.
Response from brother-usa.comBy Brother Customer Service, October 11, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied and having issues with your Brother MFCL8610CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
2
No duplex scan
on October 7, 2023
Posted by: Deb Wi
Very disappointed, it does not do duplex scanning.
Response from brother-usa.comBy Brother Customer Service, October 9, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com