Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds - Jet Black
Average customer rating
2.6
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
8
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Beats - Refurbished Excellent - Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds - Jet Black
Customer Rating
2
AVERAGE USER EXPERIENCE
on September 20, 2026
Posted by: M
from BRAMPTON
Not so easy to put in ear. Super expensive. Airpods are far better than this one.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Trash
on August 18, 2026
Posted by: Kyle
from Mississauga
First time I’ve ever been let down by beats. they don’t fit right , every single size the seal fails and it’s very annoying to push them in for them to fall out every 2 mins. If they fit they sound great like the AirPod pro 3 but more bass. But pointless when they don’t fit more the. 1-2 mins
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Power Beatspro 2
on June 23, 2026
Posted by: BIZZON
from Canada
After one month of usage of the headphones, it starts changing the modes by itself between noise-canceling the Normal mode and ambient mode plus it can also stop you video 1 star for this.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Awful Product Don't Buy
on June 12, 2026
Posted by: Nort
from Canada
This is one of the worst products I have ever purchased. Don't remain charged, known issue with the design of the product doesn't allow buds to charge in case. DON'T BUY!! SHAMEFUL PRODUCT for the price! Purchase Bose product, using them for over 10 years. Never should have switched.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
A lot worst than the previous model
on June 5, 2026
Posted by: Ken
from Markham
The sound is a lot worst than the previous version. Not sure if they changed the material or something, but the loop doesn’t go around the ear properly and when it does the ear piece section will not sit in your ear anymore. I tried every ear piece size they provided but it just doesn’t work. Unfortunately I can’t refund it when it is opened. The performance is very disappointing especially for that price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
So far so good
on April 15, 2026
Posted by: Don't have one
from Prince george bc
I haven't had sny luck with ear buds yet. So all I csn say is to far so good.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
The people hear a lot of noise
on March 31, 2026
Posted by: froy
from Maple
When I'm talking to people, the microphone is very sensitive and picks up everything around it, so sometimes I can't hear what I'm saying. Could you help me focus on just my voice? And de battery is not for long time
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Fit is not as good
on March 6, 2026
Posted by: Keyvan
from North Vancouver
I'm actually quite unhappy with my recent purchase. The old larger version of these headphone had amazing noise cancellation, fit, and comfort. The new design has basically placed value on making them more compact, at the cost of the above. They are still good headphones. But they no longer warrent their 350$ price tag. I wish they kept the old design. Would return them if I could to try another brand. Won't be shopping beats going forward.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca