Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds - Hyper Purple
Average customer rating
3 out of 5
3
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
2
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
3
57%of customers recommend this product. 
(
4 out of 7
)
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Customer Reviews for Beats - Refurbished Excellent - Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds - Hyper Purple
Customer Rating
4 out of 5
4
They're great!
on May 17, 2026
Posted by: Beth
from Toronto
I had the Dr Dre Powerbeats earbuds that were connected by a wire for over 10 years and just switched to these - they're fantastic. The fit is great, the sound is even more amazing, and I love that they are truly wireless. Transparency mode is good but in amplifying noise it has really hurt my ears a couple times. It makes already loud sounds - like an incoming train on the subway - exceptionally loud. So I'm figuring when when not to use that mode around the city, if at all. Otherwise, they're great!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Returned!!
on May 8, 2026
Posted by: Darla
from Kingston
Not nearly the quality of the original Power Beats. Absolutely junk. Returned them and bought the Shokz! Much better!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Amazing Headphones
on January 27, 2026
Posted by: Danny
from London
I recently got these and I have been very pleased with the quality of them. They feel comfortable in my ears. The noise cancellation feature works great. I like the different color options. They are easy to pair with my phone and tablet. I would recommend them to anyone.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Great product
on January 4, 2026
Posted by: Bert
from Sudbury, ON
Works great! I use them to run/everyday use. They are a bit big and I have to try a few times to get them properly in my ear, I am used to AirPods. But don’t let that discourage you, it’s just something V to get used to. The noise cancelling works great. When I run on my treadmill I can only hear my music and not the treadmill. Easy to connect but do wish they had more colours!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
One earbud wont hold a charge
on December 13, 2025
Posted by: nickname
from Ottawa
They worked okay for a bit and a couple weeks in one of the earbuds barely holds a charge (after listening for an hour one of them goes down to 5% when the other one is down to 85%). Not lasting as long as advertised.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Powerbeats pro 2
on December 9, 2025
Posted by: Nana K
from Whitby
They keep cutting out and are incredibly uncomfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Excellent
on March 20, 2025
Posted by: EB
from Kelowna
Purchased these headphones a few weeks ago and they are excellent! You can change the sound to noise cancelling or allow for transparency or neither. They are soo comfortable and easy to wear. The battery lasts forever as well.
I previously owned the Powerbeats Pro before the Pro 2 came out and these are even nicer than those!
There weren't a lot of reviews when I purchased, so I wanted to share my experience so far!
You won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca