Customer reviews from Samsung US
Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7 out of 5
4.7
(923 Reviews)
Open Ratings Snapshot
Rating breakdown 923 reviews
5 Stars
756
4 Stars
111
3 Stars
31
2 Stars
11
1 Star
14
94%of customers recommend this product. 
(
433 out of 459
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Fast tv
on September 5, 2026
Posted by: Karim
from New jersey
[This review was collected as part of a promotion.] Excellent TV , compatible with my Samsung galaxy z fold 8. Superb picture quality and crisp sound. Very sllel
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on September 5, 2026
Posted by: Larry
[This review was collected as part of a promotion.] Great in reducing glare & sharp colors, contrast uniformity brightness & 4k upscaling responsiveness
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sooo clear
on September 5, 2026
Posted by: Deano
from Piedmont sc
[This review was collected as part of a promotion.] Very clear
Very easy to navigate
Good remote
Great sound
Very clear
Very clear
Very clear
Very clear
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great Picture - Did Not Last
on September 5, 2026
Posted by: DisappointedInMD
from Lexington Park, MD
[This review was collected as part of a promotion.] It was great while it lasted. After 2 weeks the top right panel went out. Months of trying to get it repaired Samsung said they had no techs in my area and refunded me. For over 6 months I had to deal with this. Instead of getting another Samsung TV, I went elsewhere.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy Samsung Advisor, September 7, 2026
Hi DisappointedInMD,

We're very sorry to hear about your experience. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit our website to chat live and access manuals or software.

~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful picture
on September 5, 2026
Posted by: Vetter
from Wisconsin
[This review was collected as part of a promotion.] This TV produces a great picture. TV is also very thin, with a minimal profile when wall mointed. We are very happy with purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Too complicated to set up
on September 5, 2026
Posted by: squared
[This review was collected as part of a promotion.] A real pain to set up, move apps, change featured content. Called support no help. Like the no glare feature
Response from Samsung USBy Samsung Advisor, September 7, 2026
Hi squared,

We're sorry to hear that you are not satisfied with your purchase. Please give us another opportunity to assist you with the settings on your TV. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun) or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clarity and brightness unmatched
on September 5, 2026
Posted by: Miami Beach Billy
from Miami Beach
[This review was collected as part of a promotion.] Absolutely unbelievable stunning TV and I can buy anything I want. I chose this one. I had to return a lower level model and once I got this absolutely in heaven I live on Miami Beach. It’s very bright and with a non-glare screen I can see it perfectly, even with the brightest sun coming in and I’m in the sunniest area in the world pretty much absolutely phenomenal and I’m gonna get another one a 70 inch or more for my living room room.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Missing promised TV AUDIO broadcast feature
on August 31, 2026
Posted by: MDJ2
from NH
[This review was collected as part of a promotion.] The TV is fine except the salesman's and the online Samsung's sale literature promise of having a TV utilizing the AURA-CAST feature went really poorly for me. Also the programming menu structure format is more complicated then needs to be.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Samsung Pro, September 1, 2026
MDJ2,

We appreciate you sharing your user experience. Auracast is supported on our 2025 Neo QLED 8K TVs (QN990F & QN900F).

To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.

The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.

~ Samsung Pro
Written by a customer while visiting Samsung US
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