Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Average customer rating
3.5
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
39
4 Stars
19
3 Stars
17
2 Stars
8
1 Star
19
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Customer Rating
5
Great earbuds with solid sound and heavy bass
on February 23, 2023
Posted by: Nick Cappy
from Scottsdale, AZ
[This review was collected as part of a promotion.] Great earbuds, definitely a solid pair if you're looking for good bass and ANC. I compared these against my AirPods Pro 2, as I use them the most out of my headphones on a daily basis. The sound is amazing, definitely on par, and in spots it shines through even more. I am not big on the bass boost, as I prefer a flat response in my headphones, but it definitely didn't change my opinion on them. These actually bring out sounds I can't hear as well with my AirPods, so they're amazing for music.
My only complaint is how lacking the voice assistant support is. I cannot activate my voice assistant by voice command, and these don't announce notifications at all. The call quality is solid, but even a basic chime to let me know I got a text or something while I'm out running around would be nice.
Aside from that, great earbuds for the cost. Try out Skrillex's new album on these and you'll see what I'm talking about.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
High-quality decent price point
on February 23, 2023
Posted by: Berto
[This review was collected as part of a promotion.] Nice earbuds at a fair price. The sound quality is good. Battery life is excellent! I was able to get through 3 days of work without charging the case! Controls were a little tricky to get used to, though!
Written by a customer while visiting jbl.com
Customer Rating
5
on February 28, 2023
Posted by: Aiden Diehl
from Albuquerque New Mexico
Bought this product and I have loved them. There nice and loud, great bass, and I really like that there in the app
Written by a customer while visiting jbl.com
Customer Rating
5
Great fit, great sound, reasonable price.
on July 9, 2023
Posted by: jimbo02816
from Coventry Rhode Island
This is my first set of earbuds and I love them. Very easy to pair and fits perfectly in my ears. Honestly, I forgot I was wearing them as they are so comfortable. Nice stereo sound (listen to "Dark Side of the Moon". Love the fact that the case is also a charger so I'll never run out of power. Great value. I know there are some earbuds that are much more expensive offering deeper bass and noise cancelling but for me, these buds are perfect.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome.
on July 14, 2023
Posted by: heather1979
Bought these for my daughter. She loves them. Great sound quality, easy to use. Long charge time. No complaints!! This her second, maybe third pair. She tends to lose them. Always asks for the same kind!
Written by a customer while visiting jbl.com
Customer Rating
3
Not bad
on July 14, 2023
Posted by: Luc1fer
Not bad in the price range but microphone was absolute waste. It was always windy or buzzy on the other end.
By Customer Support, July 15, 2023
We appreciate your feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing sound!
on July 30, 2023
Posted by: Tydog
Bought this a couple weeks ago and they work amazing pry the best earbuds I have had.
Written by a customer while visiting jbl.com
Customer Rating
1
Not working properly
on August 21, 2023
Posted by: Curiousfog
I bought these a week ago and I cannot get the right one to work. Keep getting very generic responses from Support. I’ve tried everything they’ve recommended and no luck. Not sure where to go from here. I was very excited about this purchase and they seem great, but I need them to work. Help please!
By Customer Support, August 22, 2023
Thank you for bringing this to our attention. Please try to clean the contact points of the earbuds and the charging case. If the issue still persists, We'd like to work with you directly to address the issues you're experiencing with your JBL Vibe Beam If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com