Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Average customer rating
3.5 out of 5
3.5
(102 Reviews)
Open Ratings Snapshot
Rating breakdown 102 reviews
5 Stars
39
4 Stars
19
3 Stars
17
2 Stars
8
1 Star
19
95%of customers recommend this product. 
(
21 out of 22
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Customer Rating
3 out of 5
3
Almost great earbuds
on November 14, 2025
Posted by: Czxtvr
I purchased the JBL vibe beam headphones about a month ago ago and I love the sound. However I had to remove the rubber tips off the ear bud for them to fit in my ears and it’s so hard getting the earbuds in and out of the container.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Low sound
on November 15, 2025
Posted by: Cal310
from Los Angeles
The sound is too low. I wish the volume was higher
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Do not fit well
on November 15, 2025
Posted by: TammyjM
They are good overall since I got them for 50% off. I have tried different brands and styles. These however are not a good fit even with the included tip options, not very comfortable either
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
No way to find if they're in case and you place
on November 18, 2025
Posted by: Joel666
It's great if I don't have them in the case and I need to locate them and they're hooked up directly to my phone then I can find them but if they are not I am screwed like right now I have the right headphone but I don't know where the case or the left one is
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Poor fit
on November 20, 2025
Posted by: Roy Bateman
Would NOT stay in my ears, even when I was simply sitting in a chair and trying to talk on the phone; tried the various sizes but non fit snuggly!!!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Good product,
on November 24, 2025
Posted by: Anonymous
Good sound. I got this reburbished and they look like new! Good product for a really good price.
Written by a customer while visiting jbl.com
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