Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Solo 4 Wireless On-Ear Headphones - Cloud Pink
Average customer rating
3.7 out of 5
3.7
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
7
4 Stars
0
3 Stars
5
2 Stars
2
1 Star
1
73%of customers recommend this product. 
(
11 out of 15
)
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Customer Reviews for Beats - Refurbished Excellent - Solo 4 Wireless On-Ear Headphones - Cloud Pink
Customer Rating
3 out of 5
3
Locked out
on September 26, 2026
Posted by: BeachBum
from Lloydminister
We have had problems with all Over-ear Beats locking out or breaking (splitting) on the retractable mechanism. 3 weeks into this new pair it locked full extended. Quick exchange but c’mon Beats. Great service with BeatBuy
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Excellent headphones
on September 3, 2026
Posted by: Ash
from Toronto
I recently bought the Beats Solo 4 from Best Buy, and this is my third set of Beats headphones. I’ve always been very happy with the quality, clear and punchy on-ear sound, comfortable design, and user-friendly features. The Solo 4 is another excellent product, and I’m very happy with my purchase. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Très bon achat
on August 31, 2026
Posted by: elevesque25
from Québec
De très bons écouteurs et de bonne qualité pour le prix je recommande
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Excellent product but need to backup it with te Be
on August 28, 2026
Posted by: Ellie
from Montreal
I bought them with the Best Buy warranty - I strongly suggest to do it for the accessories
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Love them. ❤️
on May 1, 2026
Posted by: Anonymous
from Whitecourt
They have great sound quality and the volume is nice and loud.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Solo 4 longevity
on April 14, 2026
Posted by: Darren
from Moncton
Bought Beats Solo 4 as a Christmas gift for my daughter 1 year and 3 months ago. Just stopped working. Tried everything they said in videos to reset etc….. They sound great and are comfortable. Make sure you purchase extended warranty. My daughter uses her headphones all the time so longevity is always a factor with all products. My cheaper JBL headphones are older and are still working. No where near the quality of sound as the beats but are also only $40 as opposed to $200 which is easier to swallow if they stop working.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Beats Solo 4
on April 13, 2026
Posted by: Darren
from Moncton
We bought the Beats Solo 4 for a Christmas gift 1 year and 3 months ago for our daughter. The sound was fantastic and comfortable to wear. Unfortunately they stopped working. Tried a hard reset with no luck. Didn’t purchase extended warranty so it looks like they are heading to the trash. Got them on sale for a little over $200. My older JBL’s 1/2 the price of the Beats Solo 4 are still working. So back to cheaper headphones that last. But if you want great sound and comfortable, Beats Solo 4 are great. I guess I bought a lemon.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
They worked good only for one year
on March 14, 2026
Posted by: Ariadna
from Niagara City
After one year of perchasing them, they no longer work
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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