Customer Reviews for Beats - Refurbished Excellent - Solo 4 Wireless On-Ear Headphones - Cloud Pink
Customer Rating
3
Locked out
on September 26, 2026
Posted by: BeachBum
from Lloydminister
We have had problems with all Over-ear Beats locking out or breaking (splitting) on the retractable mechanism. 3 weeks into this new pair it locked full extended. Quick exchange but c’mon Beats. Great service with BeatBuy
I recently bought the Beats Solo 4 from Best Buy, and this is my third set of Beats headphones. I’ve always been very happy with the quality, clear and punchy on-ear sound, comfortable design, and user-friendly features. The Solo 4 is another excellent product, and I’m very happy with my purchase. Highly recommended!
Bought Beats Solo 4 as a Christmas gift for my daughter 1 year and 3 months ago. Just stopped working. Tried everything they said in videos to reset etc….. They sound great and are comfortable. Make sure you purchase extended warranty. My daughter uses her headphones all the time so longevity is always a factor with all products. My cheaper JBL headphones are older and are still working. No where near the quality of sound as the beats but are also only $40 as opposed to $200 which is easier to swallow if they stop working.
We bought the Beats Solo 4 for a Christmas gift 1 year and 3 months ago for our daughter. The sound was fantastic and comfortable to wear. Unfortunately they stopped working. Tried a hard reset with no luck. Didn’t purchase extended warranty so it looks like they are heading to the trash. Got them on sale for a little over $200. My older JBL’s 1/2 the price of the Beats Solo 4 are still working. So back to cheaper headphones that last. But if you want great sound and comfortable, Beats Solo 4 are great. I guess I bought a lemon.