Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 128GB (Unlocked) - Leaf Green
Average customer rating
4.1
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
64
4 Stars
20
3 Stars
10
2 Stars
10
1 Star
8
86%of customers recommend this product.
(
48 out of
56)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 128GB (Unlocked) - Leaf Green
Customer Rating
4
Good phone, crappy battery
on July 29, 2025
Posted by: Nicole6229
from Michigan
Only giving 4 stars because this phone takes forever to charge and the battery doesn't even last the whole day even with minimal use.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, July 30, 2025
Hi Nicole6229, Thanks for your feedback. We're sorry to hear about the battery and charging problem you are facing. To better assist you, we have sent an email. Please respond to our message.
Written by a customer while visiting motorola.com
Customer Rating
4
Overall gets the job done but some minor issues
on September 5, 2025
Posted by: Archibald H.
Bought this when the screen delaminated on my previous Moto Power model and it became no longer safe to use. However, the included charging method causes the phone to overheat. Battery life is as advertised however. Perfectly serviceable.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Thank you for sharing your experience with us, Archibald. We're glad to hear that your phone is meeting your needs overall, though we’re sorry to learn about the concern you’ve noticed with charging and overheating. We’d like to look into this further to ensure everything is working as expected. Please check the email we’ve sent you so we can continue the conversation.
Written by a customer while visiting motorola.com
Customer Rating
2
Takes forever to charge
on June 19, 2025
Posted by: DoleyDColey
from Indiana
I bought this phone a couple months ago and it takes forever to charge. I tried different chargers and nothing works.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, June 20, 2025
Thanks for reaching out, and I’m sorry to hear about the charging problem. As we stand behind our products, we would like to investigate your feedback further. We have sent you an email to further assist you.
Written by a customer while visiting motorola.com
Customer Rating
1
Mine was a LEMON
on July 21, 2025
Posted by: Deb50
from St. Louis, MO
I purchased this model thru my carrier. I worked with it about 2-3 weeks before I realized the issues weren't user error but the fact that it's a lemon. It was too late to return it to them. I exhausted all resources with them and Motorola and now will be paying for it monthly even though it's not good. I've had to buy a low-cost Samsung as I'll now be paying for two phones.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 21, 2025
Hi Deb50, We’re sorry to hear about your experience. This isn’t the experience we want any of our customers to have. We’d like the opportunity to investigate this further and help however we can. Please check the email we’ve sent you so we can continue the conversation and work toward a resolution. Your satisfaction matters to us, and we appreciate you bringing this to our attention.
Written by a customer while visiting motorola.com
Customer Rating
5
Fantastic phone
on November 6, 2025
Posted by: Ed 2025
I replaced my iPhone SE with the Moto g power 2025. It has been a pleasant surprise. Transitioning from Apple to Google platforms was easier than I had imagined. The phone itself functionality exceeds my expectations. Google is a solid performance for my needs. The camera is definitely a highlight. I have captured some beautiful memories with it's as advertised abilities. Fantastic job to the Motorola team well beyond design at its reasonable pricing.
Response from motorola.comBy Mitch, Motorola Customer Care, November 6, 2025
Thank you for taking the time to share your experience, Ed. We’re thrilled to hear that your transition from Apple to Google went smoothly and that your Moto G Power 2025 is exceeding your expectations. It’s great to know the camera and overall performance have helped you capture beautiful memories. Your kind words mean a lot to our team, and we’re glad you’re enjoying your device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great upgrade
on December 19, 2025
Posted by: ArnoldMotoGPower2025
Wife and I have had these for about a month. Upgraded from Moto G Power 2020 that were still working pretty good but these were noticeably better. I don't know how much of the improvement was due to the phone and how much was due to the updated software but in any case we are happy. Hard to beat Motorola phones for economical phones that work great.
Response from motorola.comBy Mitch, Motorola Customer Care, December 21, 2025
Thank you for sharing your feedback, ArnoldMotoGPower2025. We’re glad to hear you’re enjoying the stylus and your new phone overall. We appreciate your input regarding responsiveness, as it helps us improve future products and support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Welcome to the Future: Everything is Worse!
on January 7, 2026
Posted by: Anonny
from No Where, USA
So mad. My last phone was a 4 year old Moto z4 and it frooze up less than this crap. This phone freezes at least once a day. Thanks for selling me garbage, I guess.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2026
Hi Anonny, We’re sorry to hear about the freezing you’re experiencing with your device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Horrible speaker phone quality
on August 13, 2025
Posted by: NAN72
Since I got the phone I am getting sick of hearing others on the other end telling me that they can’t hear me. The sound quality is not good either. Not sure if the speaker is shot. The photo quality is not the greatest either. So I am not a fan, it seems to be a waste of money.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi NAN72, We’re sorry to hear about the difficulties you’re experiencing with the speakerphone and camera quality. We understand how important clear calls and good photos are, and we’d like to help. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com