Customer reviews from Samsung US
Samsung - Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard - Black
Average customer rating
4.5
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
9
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for Samsung - Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard - Black
Posted by: Deewins
from Paterson, NJ
Expertise:Beginner
Verified Purchase:Yes
I like how it looks and feels. I don't like that it detaches very easily. Unless the back flap is out it's hard to use without it coming apart. It's a nice case, I just like the armor cases better for full protection.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 27, 2025
Thank you, Freewilly916, for the wonderful review of your new Galaxy S24 FE Wallet Case! We are thrilled to have you as a long-time Samsung customer. We're glad to hear that you find the case useful and comparable to the previous cases you owned for other devices. Our goal was to design a case that would be a game changer, while also complementing the phone's design. We truly appreciate you reaching out and thank you for choosing Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Barbara K
from Albuquerque, New Mexico
Expertise:Intermediate
Verified Purchase:Yes
I was expecting the case to wrap around the tablet a little more. I don't really feel like its a good "protective" case. However with this case and keyboard my tablet feels more like a small computer and I kind of love it. the easy click on keyboard makes it really nice and it comes off easy. Downside it sometimes when I have it resting on my lap and my bed the keyboard gets removed just from the angles... not really a design flaw just frustrating in the moment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 15, 2025
Hello Barbara K,
Thank you so much for sharing your experience with the Book Cover Keyboard. Our goal is to provide customers with devices that offer both protection and functionality. Transforming your tablet into a mini laptop enhances productivity. Your feedback is invaluable, as it helps us improve and innovate our products to better meet your needs. We appreciate your honest review and are grateful to have you as a valued member of the Samsung community.
-Ty
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Thank you so much for sharing your experience with the Book Cover Keyboard. Our goal is to provide customers with devices that offer both protection and functionality. Transforming your tablet into a mini laptop enhances productivity. Your feedback is invaluable, as it helps us improve and innovate our products to better meet your needs. We appreciate your honest review and are grateful to have you as a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: AJBopp
from Iowa
Expertise:Expert
Verified Purchase:Yes
The track pad left "button" sticks for up to 1.5 seconds each time I press it, so this isn't really a viable option for a general use keyboard. More of an "if I have no other option" alternative.
No, I would not recommend this to a friend.
Features
2
Design
3
Response from Samsung USBy R&R, September 2, 2025
Hi AJBopp, Thank you for sharing your experience with your Book Cover Keyboard - AI Key. If your trackpad isn't as responsive, please make sure the firmware for your Book Cover is up to date. Also, check that it is free of debris and that no app is causing responsiveness concerns. Try starting your Galaxy Tab in safe mode to verify that the Book Cover is installed correctly and to help identify why the trackpad isn't responding normally. Of course, we may need to gather more details about your experience and possibly discuss warranty options. Please contact our Samsung Support Team for further assistance. Thank you for reaching out, and we look forward to hearing from you. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Faulty Mousepad
on January 15, 2026
Posted by: Lucinda
from Tampa, FL
i purchased this keyboard in october 2024 and it has a one year warranty. forunately for samsung the mousepad on this keyboard stopped working two months after the warranty expired. samsung would not offer any replacement or discount off of another keyboard. the mouse is a very convenient feature to this keyboard and love using it when working. i just wish i had a more positive customer experience to report with this review. samsung not willing to help at all is quite a bad look and will affect my decision making process when purchasing future products from them.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hello Lucinda,
Thank you for providing detailed feedback on the Book Cover Keyboard. With a focus on enhancing productivity, features like the built-in trackpad are essential for daily tasks. Please note that Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty, specific to each item. Contact our Samsung Support Team to explore warranty options. Your experience underscores the importance of long-term reliability and support in fostering trust in accessories for work and creativity. We appreciate your choice of Samsung.
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-Ty
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Thank you for providing detailed feedback on the Book Cover Keyboard. With a focus on enhancing productivity, features like the built-in trackpad are essential for daily tasks. Please note that Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty, specific to each item. Contact our Samsung Support Team to explore warranty options. Your experience underscores the importance of long-term reliability and support in fostering trust in accessories for work and creativity. We appreciate your choice of Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lori
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Perfect fit, not bulky, easy to use, would purchase again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 14, 2025
Hi Lori,
Thanks for sharing your thoughts! We’re glad you’re exploring all that Book Cover Keyboard—AI Key has to offer. With features like the quick AI Key and PC-like functionality, it’s built to impact. The fact that you get protection and productivity all in one makes this a standout accessory and a must-have. Thank you for your review. We appreciate you choosing Samsung for your accessory needs.
-Ty
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Thanks for sharing your thoughts! We’re glad you’re exploring all that Book Cover Keyboard—AI Key has to offer. With features like the quick AI Key and PC-like functionality, it’s built to impact. The fact that you get protection and productivity all in one makes this a standout accessory and a must-have. Thank you for your review. We appreciate you choosing Samsung for your accessory needs.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Andrea H
Verified Purchase:Yes
Love the slim design of the keyboard. Keys are soft and stays attached to protect the tablet. Fully magnetic to back of tablet, stays on well. While I like that the keyboard is removable, I didn't take into account how awkward and annoying it would be as it *can* come off pretty easily. If I could get one that was fully attached and could flip over (without the keys being pressed and typing when not wanting them to) I would buy that one instead. Giving 5 stars still though because it's not a product issue, just my preference.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 8, 2025
Hi Andrea H,
Your experience is exactly what we aim for the Book Cover Keyboard—AI Key packs innovation, ease of use, and a creative design. We appreciate your perspective as well. Thank you for sharing your thoughts, as they help us better understand how our users interact with their devices. We appreciate your review and thank you for choosing Samsung.
-Ty
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Your experience is exactly what we aim for the Book Cover Keyboard—AI Key packs innovation, ease of use, and a creative design. We appreciate your perspective as well. Thank you for sharing your thoughts, as they help us better understand how our users interact with their devices. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Beginner
Verified Purchase:Yes
I was just looking at products and ran into this. At first i was skeptical but it works as good as it says !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jehyfi
Verified Purchase:Yes
Loving the cover so far, premium quality and it doesn't make my tablet bulky.
Response from Samsung USBy R&R, September 10, 2025
Hey Jehyi, Thanks for your outstanding feedback! Devices like the Book Cover Keyboard - AI Key stand out because of amazing users like you. Its magnetic design allows you to easily detach and reattach the back cover to customize your device for your daily needs. It’s lightweight and offers on-the-go flexibility. We’re honored to have you with us on this journey. Discover more with Samsung. -Ty
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Written by a customer while visiting Samsung US