Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Super excited
on April 8, 2025
Posted by: ROCKSTAR
Exactly what I was wanting and it found me. This laptop is really going to do amazing things for me.
Response from Samsung USBy R&R Team, April 9, 2025
Hi ROCKSTAR,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We're so happy to hear that you have found true value with your recent purchase of your Galaxy Book5 Pro 360. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We're so happy to hear that you have found true value with your recent purchase of your Galaxy Book5 Pro 360. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Posted by: Rome Henry
from Houston TX
Expertise:Beginner
Verified Purchase:Yes
Definitely worth the price tag and just what I needed for school
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fort Lauderdale, Florida
Expertise:Intermediate
Verified Purchase:Yes
Great laptop, specially with the new AI feature learning anything so much easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Aloha Abhi,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we are committed to constant innovation while improving the functionality of our product line. It's so wonderful to hear that your Galaxy Book5 Pro 360 has exceeded your expectations so far! If you would like to share additional feedback with us or if you would like further assistance, let us know by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we are committed to constant innovation while improving the functionality of our product line. It's so wonderful to hear that your Galaxy Book5 Pro 360 has exceeded your expectations so far! If you would like to share additional feedback with us or if you would like further assistance, let us know by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Posted by: Eduardo
from Charlotte NC
Expertise:Intermediate
Verified Purchase:Yes
Excelente laptop, great graphics, excellent baterie life great speed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very interesting
on June 2, 2025
Posted by: Keda2681
[This review was collected as part of a promotion.] This is the best product I've ever used and it has been so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful machine with great features
on June 27, 2025
Posted by: Chysolovely
[This review was collected as part of a promotion.] Galaxy AI is incredibly powerful for getting any job done right!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laptop I've had!
on July 26, 2025
Posted by: Nations
[This review was collected as part of a promotion.] I've gone through a few different laptops. And this by far is the best one I've had in a long time! I can do so much on it!! Game, work, stream and just plain ole getting lost in the Internet. Love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Muy buen dispositivo para poder trabajar y jugar
on August 5, 2025
Posted by: Nikkito20
[This review was collected as part of a promotion.] Uso el dispositivo para stremear en Twitch y tik tok
Value
5
Written by a customer while visiting Samsung US