Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,612 Reviews)
Rating breakdown 4,612 reviews
5 Stars
3,300
4 Stars
783
3 Stars
261
2 Stars
128
1 Star
140
81%of customers recommend this product.
(
1,031 out of
1,269)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
1
Terrible battery life
on February 7, 2025
Posted by: Glide
from Vermont
Expertise:Beginner
Bought this watch about a week ago. The battery is horrible despite running very few apps. I bought this to monitor sleep and daily activity but it lives on the charger. Really want to return it but I am probably stuck with it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 10, 2025
Greetings Glide,
Thanks for sharing your experience with us since purchasing your Samsung Galaxy Watch7. There are several reasons why your Galaxy Watch7 may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have some free time available, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your Watch7 battery. Let us know if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for sharing your experience with us since purchasing your Samsung Galaxy Watch7. There are several reasons why your Galaxy Watch7 may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have some free time available, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your Watch7 battery. Let us know if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
1
Not IP68 Resistant, Poor Warranty Service
on February 12, 2025
Posted by: ROBH
Expertise:Intermediate
I bought the watch 7 to replace my watch 4 late last summer. It worked great, much like my old watch, for a while. Then the sound went out. I trouble shooted and sent it in to Samsung for repair. They identified water damage. I have never come close to meeting the watches water resistance IP68 rating. I've been around and around with Samsung and they keep saying water damage is not covered and the watch is only water resistant. If that is so, then why rate it? Why have a swim mode and lap counter? The warranty clearly states liquid damage is only not covered if conditions are "inconsistant with specifications". Swimming laps is not inconsistant with advertised specifications. This is a manufacturing issue that is not being addressed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 12, 2025
Howdy ROBH,
Thank you for taking the opportunity to share your experience with the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The water resistance of this device is based on an IP68 rating, which tests submersion in fresh water deeper than 1.5 meters or submerged for more than 30 minutes. If your device is exposed to fresh water, shake it to remove any excess water and dry the device thoroughly with a clean, soft cloth. If your device is exposed to liquids other than fresh water (such as saltwater), rinse your device with fresh water and dry it with a clean, soft cloth and shake it to remove any excess water. The Galaxy Watch7 is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly. For your convenience, I have included your device manual below for your review. We also offer Samsung Care+ which provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your Watch7 in the seat of a taxi, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! If you would like any further assistance, let us know by reaching out to Samsung Support. We're happy to assist you further, if applicable. Thanks for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Device manual
https://www.samsung.com/us/support/downloads/
Thank you for taking the opportunity to share your experience with the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The water resistance of this device is based on an IP68 rating, which tests submersion in fresh water deeper than 1.5 meters or submerged for more than 30 minutes. If your device is exposed to fresh water, shake it to remove any excess water and dry the device thoroughly with a clean, soft cloth. If your device is exposed to liquids other than fresh water (such as saltwater), rinse your device with fresh water and dry it with a clean, soft cloth and shake it to remove any excess water. The Galaxy Watch7 is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly. For your convenience, I have included your device manual below for your review. We also offer Samsung Care+ which provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your Watch7 in the seat of a taxi, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! If you would like any further assistance, let us know by reaching out to Samsung Support. We're happy to assist you further, if applicable. Thanks for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Device manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
Horrendous battery life. 24 hours minimal use at B
on February 13, 2025
Posted by: Tayl
from California
Expertise:Expert
Bought this for my 8 year old son to be able to track him and call him when needed. He doesn't use it only wears it and answers calls or occasional text. He leaves for school in the morning and its dead by bed time. Extremely disappointed in this poor quality battery life. Its a worthless watch.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 14, 2025
Hello Tayl,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback greatly. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to review, "Reduced battery life on your Samsung smart watch" if your Galaxy Watch7 battery is not performing as expected. If you have any questions or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback greatly. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to review, "Reduced battery life on your Samsung smart watch" if your Galaxy Watch7 battery is not performing as expected. If you have any questions or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Scott L
from Spotswood, NJ
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch. Much better than the Fitbit in every way. Samsung health app has a lot of information and data o. The watch and syncs to phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Young M
Expertise:Intermediate
Verified Purchase:Yes
Battery life is terrible. Already sent it in for repair. The battery would die in less than 2 hours.
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from Samsung USBy R&R Team, February 21, 2025
Aloha Young,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have noticed a decrease in your Galaxy Watch7 battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you would like any further assistance after reviewing the resource shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have noticed a decrease in your Galaxy Watch7 battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you would like any further assistance after reviewing the resource shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
1
battery backup bad. Did not like this at all
on February 20, 2025
Posted by: Samsung lover not anymore
Verified Purchase:Yes
battery backup is extremely bad. Discharge quickly
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 20, 2025
Greetings,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7 battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7 battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Familiar but more usable and faster
on February 23, 2025
Posted by: NYlawyer
[This review was collected as part of a promotion.] I came from a Galaxy watch 5. Although the 5 and 7 look very similar to one another, the quality of life is definetely worth upgrading to because the 7 now allows you to interact instantly without the need of having to wake it up first. That and the speed of the new processor makes it feel seamless. It's a small upgrade but it makes having this watch much more useful and carefree
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product as usual.
on February 25, 2025
Posted by: PrinceQue7
[This review was collected as part of a promotion.] I've had the last 3 samsung watches and none of them have disappointed. It's a great product and I love the new improvements to the 7.
Value
5
Written by a customer while visiting Samsung US