Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,620 Reviews)
Rating breakdown 4,620 reviews
5 Stars
3,304
4 Stars
785
3 Stars
262
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,035 out of
1,273)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Posted by: Nozi
Verified Purchase:Yes
The step count is very inaccurate, I walked for over 3 hours and it showed me 6,000 steps,which makes no sense, also the other apps are not so accurate
Response from Samsung USBy R&R Team, April 21, 2025
Hey there Nozi,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. The accuracy of the watch's step measurement can be affected by the following factors:
> Environmental and skin conditions may affect how well the steps are recorded.
> Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
> Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
> The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
If you would like to learn more, feel free to check out "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with your step count. Let us know if you would like any further assistance afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. The accuracy of the watch's step measurement can be affected by the following factors:
> Environmental and skin conditions may affect how well the steps are recorded.
> Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
> Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
> The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
If you would like to learn more, feel free to check out "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with your step count. Let us know if you would like any further assistance afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly handy!
on July 8, 2025
Posted by: Tman03
[This review was collected as part of a promotion.] This watch is one of my most used pieces of technology in my daily life! I can't tell you how nice it is to be able to track steps and calories, log what I eat, and see and manage notifications all without taking my phone out of my pocket. I have owned a galaxy watch before, but this one has the added benefit of the Galaxy AI features, like the smart reply suggestions that make it easier to send texts from just my watch, and the energy score that helps me know whether to focus on recovery or fitness based on previous days' activities and my sleep the night before. Overall, I highly recommend this watch to anyone who may be looking!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest features
on July 28, 2024
Posted by: Lisalovesblue
I can't wait to get my new watch . I loved my 5. Galaxy watch. Looking forward to the new watch.
Written by a customer while visiting Samsung US
Customer Rating
5
Well Done, Samsung!
on July 26, 2024
Posted by: Eric
Expertise:Expert
Traded in my Watch5 40mm for this Watch7 44mm. Overall extremely pleased; the new design combined with the fabric band make it so comfortable to wear. I haven't quite gotten the chance to delve into some of the newer features of this generation, but gestures like the "Double Pinch" to answer calls or interact with notifications is a cool feature. Same with the "Shake to Dismiss" feature that lets you dismiss notifications and phone calls. Being the 44mm size, it does take some getting used to; if you bent your wrist to far up the watch will dig into the skin which is not very comfortable. Battery life is decent; more than 24-hours later it still has 53%, but I wonder how much power will be consumed during things like workout tracking and music streaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is an amazing addition.
on July 26, 2025
Posted by: Eleetgator
[This review was collected as part of a promotion.] I love the customization of the watch, like custom watch faces and bands. It's great for finding your phone and if you choose to add it as a phone line you can answer calls when you don't have your phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: DonnaF
from Ct
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love EVERYTHING about this watch. The style, function and ease of purchase. I was able to trade in my previous watch for a different look. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Howdy DonnaF,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's so amazing to hear how much you love your new Galaxy Watch7 's design and features. If you would care to provide any other feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's so amazing to hear how much you love your new Galaxy Watch7 's design and features. If you would care to provide any other feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Robert
from Milwaukee, WI
Expertise:Intermediate
Verified Purchase:Yes
I traded up from Galaxy Watch4 to Galaxy Watch7. The 7 has better battery life than the 4. I noticed quicker speed too. I like the grey case with green band. I like the short cuts for Samsung Health.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Salutations Robert,
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Brian
Verified Purchase:Yes
It is exactly what I needed. Unobtrusive, easy to use, good battery life. Also looks good and able to add photos for watch face. The only thing I see is the color watch band is ugly and i had top change it and Samsung should offer more replacement watchbands.
Written by a customer while visiting Samsung US