Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,612 Reviews)
Rating breakdown 4,612 reviews
5 Stars
3,300
4 Stars
783
3 Stars
261
2 Stars
128
1 Star
140
81%of customers recommend this product.
(
1,031 out of
1,269)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
2
battery life
on May 23, 2025
Posted by: Cabn
The battery barely makes it through the day,I have had to charge twice a day on several occasions. I have to have charger with at all times never know when battery will die. If it weren’t for the battery it is a great watch. I am thinking about returning.
Response from Samsung USBy R&R Team, May 23, 2025
Hey there Cabn,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Several factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Several factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch!
on June 16, 2025
Posted by: Weda101
[This review was collected as part of a promotion.] I am 58 years old and this is my first time having a smart watch! I can't begin to tell you how much I love it! Basically, it's my phone on my wrist! I got it because I started taking care of my granddaughter when her parents returned to work. Taking care of new baby didn't leave any time to bother with my phone. I would miss calls and texts. However, wearing my watch allows me to respond to text message and answer or decline calls. Also, I can receive text message pictures on my watch. I have purchased different watch bands and watch covers to change the look weekly. Well worth the purchase! It's so much better than a new purse!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the watch, hate the battery life
on June 25, 2025
Posted by: Polgeria
[This review was collected as part of a promotion.] Overall, itsa good health tracker. I love how it will auto detect workouts and provides a readiness score.
Using it for calls is annoying, as the volume is extremely low. I have it set to max, but still end up holding it to my ear to hear clearly.
Battery life also leaves a lot to be desired. I can take it off the charger and it will be dead within 2 hours some days, or last 2 days. All this with no change in activity levels and AOD and sleep tracking disabled. This is extremely frustrating, as I would prefer to be able to track my sleep.
I haven't used the Galaxy AI yet, I actually have it disabled across most of my devices.
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Aloha Polgeria,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out, "Make and answer calls on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions after reviewing the resources shared or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Make and answer calls on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002847/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out, "Make and answer calls on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions after reviewing the resources shared or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Make and answer calls on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002847/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Albany,NY
Verified Purchase:Yes
Worst quality. My watch color threads got unbound within a week. Not an ideal watch. The battery is not good if you want to track fittness
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Hi there Ganesh ,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Needs longer battery life
on July 9, 2025
Posted by: Raggedyanne29
[This review was collected as part of a promotion.] Love it but wish the battery lasted much longer. Might trade in and upgrade to the 8 if the battery has improved much after unpacked event.
Value
3
Response from Samsung USBy R&R Team, July 9, 2025
Hey Raggedyanne29,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Dango
from NJ
Expertise:Expert
Verified Purchase:Yes
My primary reason for purchase was the 911 fall alert and backup phone. The other features seem for amusement, or impractical on such a small display. Battery life new was 7-8 hours, until I turned off most of the apps and bluetooth (this is LTE model), now lasts 40 hours. Website does not advise that some features, such as ECG heart monitor, only work when paired to a Samsung phone (I have a RAZR). Phone function is poor on bluetooth if more than 10 ft from paired phone, ok if using LTE. Took about 4 hours to setup & tweak (I'm a computer professional with 30+ yrs experience). Phone support was prompt & helpful , user manual is superficial lacking details for specs & setup options.
I would recommend this to a friend!
Value
3
Response from Samsung USBy R&R Team, December 30, 2024
Hello Dango,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. The ECG feature and Samsung Health Monitor app are available exclusively on Samsung Galaxy phones and watches. There may be a few reasons why you cannot activate the feature. You should check if the app is available in your country, make sure you have updated the app, and check your cellular or Wi-Fi connection. Feel free to review, "Cannot use the Samsung Health Monitor ECG feature" if you would like to troubleshoot your connectivity. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. The ECG feature and Samsung Health Monitor app are available exclusively on Samsung Galaxy phones and watches. There may be a few reasons why you cannot activate the feature. You should check if the app is available in your country, make sure you have updated the app, and check your cellular or Wi-Fi connection. Feel free to review, "Cannot use the Samsung Health Monitor ECG feature" if you would like to troubleshoot your connectivity. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Watch 7 44mm in silver
on December 29, 2024
Posted by: Jay8491
from Grand Rapids Mi
Expertise:Expert
I love this watch! I wear it 24/7 only taking it off to charge it when I first wake up. I love that it tracks my sleep cycles. The fitness tracker is also amazing seeing as I'm a very active person. I upgraded from a older model and couldn't be happier. I bought my wife and daughter the galaxy watch 7 40mm right after I got mine and they Also love them. We have Samsung everything and love it (well besides our fridge. I wouldn't ever recommend a Samsung fridge j/s).
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: gbirds
Expertise:Expert
Verified Purchase:Yes
I am so disappointed that the watch bands you have designed and sold with the S7 watch is bulky too large and extremely uncomfortable... so very disappointing considering how much I have supported your product over the years
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 29, 2025
Greetings Gbirds,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link to your compatible accessories. Feel free to check it out when you have the time to find a watch band that suits your needs. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your device, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link to your compatible accessories. Feel free to check it out when you have the time to find a watch band that suits your needs. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your device, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US