Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,620 Reviews)
Rating breakdown 4,620 reviews
5 Stars
3,304
4 Stars
785
3 Stars
262
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,035 out of
1,273)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
1
Not what I expected from Samsung.
on July 31, 2024
Posted by: Cesar73
[This review was collected as part of a promotion.] Well, I don't know where to begin? This watch is really cool and has really cool stuff on it. However the battery life on this is the worst Samsung has ever put together on a wearable watch. For instance, when I sleep with the watch on its at 100%. I make sure that it's fully changed i go to sleep around 11 at night and get up around 4:30 am and the watch is at 55% and I'm not even tracking the way I sleep, I have all apps on the watch off! I try to get as much of a charge before I leave for work around 5:35 am and the watch is around 83% so I leave for work and I get off around 3:30 pm and the watch is dead. This has been going on for the time that I've had the watch. I have to send it back. I've traded my Samsung watch 5 for this crap. Don't do it!!!! The galaxy watch 7 ultra is much better than this. The reason I have 2 watches is because I have 2 phones.
Value
1
Response from Samsung USBy R&R Team, August 1, 2024
We recognize and appreciate your feedback, Cesar. As a valued and loyal customer, your insights are of great importance to us as we strive for continuous improvement. We've taken note of your inquiry about the Watch7's battery life. Samsung provides a 12-month limited manufacturer defect warranty through Samsung Care. Please refer to the attached link for options aimed at optimizing your battery life, allowing you to fully enjoy the watch features, including sleep coaching. Should this persist, please don't hesitate to contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I didn't know what to expect
on July 31, 2024
Posted by: NotLuigiTM
[This review was collected as part of a promotion.] I am so glad that I made this purchase. I was hesitant to get a watch. After having it for a week, I am glad I got one. It has been useful to me. I am not sure if it has or how to galaxy AI on this device but with all it's features, you'd never know. Best things I like are being able to text form it, the gestures to stop audio, and the sleep tracker. All in all its a great watch.
Value
5
Written by a customer while visiting Samsung US
Posted by: Amber
Expertise:Intermediate
Verified Purchase:Yes
This is the first time that I've ever received a Samsung product that I am unhappy with. The battery life on this watch is the worst I've ever seen. I understand that there may be an update coming but in the meantime it is hard to work with and I am trying to decide keeping my old watch or the new one but to me. This is extremely poor quality
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, August 2, 2024
We appreciate your candid feedback, Amber. We see that you're reaching out to let us know about your experience with the new Samsung Watch7. Your feedback is appreciated as we continue to make improvements. We've noted your concerns about your watch's battery life. If your Galaxy Watch is experiencing battery drain or decreased battery life, it could be due to several reasons. For instance, certain apps might consume more battery energy. Please refer to the attached link for tips on how to optimize your watch's battery life. If this persists, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Doug
Verified Purchase:Yes
A style and performance improvement over my Watch 5 Pro. Less sure at this point about battery life
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on August 12, 2024
Posted by: Nacho45
[This review was collected as part of a promotion.] I still don't an opinion about AI, but I liked the watch so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful watch, good battery life and great size
on August 23, 2024
Posted by: Fraamus
from Montana
Expertise:Expert
I think the 7 is really the sweet spot when it comes to battery life. I get 1 day plus. Definitely lasts longer than my Ultra, my Watch 6 Classic and about equal to the Watch 5 Pro. I run mine very bright and with AOD. It is just the right size and weight. I honestly prefer it to the Ultra.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Galaxy AI-Powered Smartwatch
on August 26, 2024
Posted by: Berrot
[This review was collected as part of a promotion.] I've been using the Galaxy Watch 7 for a few weeks now. The sleek, modern design caught my eye - I'm particularly impressed by the flat face and overall look and feel of the watch. It’s comfortable to wear all day, whether at work, exercising, or just going about my daily tasks.
A standout feature for me is the advanced health tracking, powered by Galaxy AI. The AI does an exceptional job of monitoring heart rate, sleep patterns, and workouts with accuracy. It has also made controlling media a breeze. Whether I'm streaming music or podcasts, I can easily control everything without reaching for my phone. Plus, Bixby is always within easy reach, making it ready to handle any request, whether it's setting reminders, checking the weather, or sending quick messages.
Overall, it helps me stay focused and productive throughout the day. If you're looking for a versatile and stylish smartwatch the Galaxy Watch 7 is worth checking out.
Value
4
Written by a customer while visiting Samsung US
Posted by: LASM
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from a Galaxy Watch Active, so I was overdue. Super happy with all the improvements and new features, but most of all with the ease of use. It also looks great. Extremely happy to have renewed my vows with Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US