Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,620 Reviews)
Rating breakdown 4,620 reviews
5 Stars
3,304
4 Stars
785
3 Stars
262
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,035 out of
1,273)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
5
Comfortable and reliable
on July 27, 2024
Posted by: Prolithe
[This review was collected as part of a promotion.] We have a couple of different samsung devices in our home and have had a amazing experience with each of them. The phones are amazing and the galaxy Ai is just a added bonus. From calling my family back home when on deployment to the smart TV entertaining my younger kids with all their favorite shows... our samsung devices have given us far better experiences than similar devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Over priced for what you get
on August 8, 2024
Posted by: Jaclyn
from Wisconsin
Expertise:Expert
Have had this watch a week and will not even hold a charge for a full day. How are you to track your steps and sleep when it can barely stay charged for 12 hours? I have turned on power saving, deleted a bunch of apps, use it for time and counting steps so it can last for 12 hours. Why have it if you cannot even use it to its full potential? Very disappointed when you spend this kind of money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 8, 2024
We appreciate you reaching out to us, Jaclyn. We see that you are reaching out to us to let us know about your experience with our Watch7. The Galaxy Watch7 enhances daily wellness with personalized workouts and intelligent health monitoring capabilities. Featuring functions such as Sleep Apnea monitoring, Body Composition Analysis, and Dual-Frequency GPS, the Watch7 is an essential device for AI technology enthusiasts. If you are experiencing reduced battery life, we recommend starting by updating your device's software. We will provide a link to guide you through this process, as well as other options to help optimize your battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Cannot charge wirelessly from Samsung phones
on August 25, 2024
Posted by: Gdgtgeek
[This review was collected as part of a promotion.] Not much improvement over watch6. Lost the ability to wirelessly charge from Samsung phone using the reverse wireless power share feature.
Galaxy AI features are not useful at all.
Galaxy AI features are not useful at all.
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for leaving us your honest review. Our customer's feedback is always needed as we continue to make improvements to our products and services. We have received your feedback about the Watch7 and would like to share more information about its features. The Galaxy Watch7 comes with an advanced AI algorithm for sleep analysis. It also offers a De Novo FDA-authorized Sleep Apnea feature, which serves as a proactive tool to check for potential signs of moderate to severe sleep apnea. Additionally, the watch provides real-time readings and alerts for abnormally high or low heart rates through its Heart Rate monitoring feature. If you have any further concerns or questions, reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great !!! Love the product.
on July 26, 2024
Posted by: Muhammad
from MN
Great watch with full of features. Placed another order. On issues if I need to charge it everyday. Of course if you play with the watch like watching videos or typing messages, browsing the battery wont last long. Keep in mind this is a watch not a phone. Here n there ecg and exercising app works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is absolutely terrible
on July 27, 2024
Posted by: Raymond
from New York
Expertise:Intermediate
The watch seems fine. Faster than my previous Watch 4 and much more comfortable to wear, but the battery life is abysmal. It's very inconsistent with the longest its lasted being about a day and a half and the shortest being a half a day. Not even sure what's going on as I mainly wear it to notify me of work emails/calls and to track my steps, nothing more. Very disappointing. I cannot recommend this product until the battery life problem is figured out.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, July 28, 2024
Thank you for leaving us your feedback, Raymond. We understand that you are reaching out regarding your Watch7 battery life. Samsung devices come with a 12-month limited warranty that covers manufacturer defects. We recommend performing a diagnostic on your watch to ensure your battery is in good condition. I will be attaching a link below to help you do so, as well as other troubleshooting options. If this continues, reach out to us at Samsung Support for additional assistance.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Good design and features, TERRIBLE BATTERY.
on July 28, 2024
Posted by: Abby
from Mukwonago, Wisconsin
Expertise:Intermediate
I've had this watch for a week and now and the battery is terrible. I like the look of it, I love the display, and I love the features, but the fact that I have to charge the watch two to three times a day is ridiculous. I have the always on display turned off too so I'm not even using all the features. They're having me send my watching to get "repaired* but I'm not optimistic about this considering other people are having the same issue.
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, September 8, 2024
Thank you for taking the time to provide us with your honest feedback, Abby. Your input is valuable as we strive to make enhancements. We see that you contacted us regarding your Galaxy Watch7. The new 3nm processor significantly improves your daily tasks. You can swiftly transition from checking the weather to monitoring your workouts.
Additionally, it enhances battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. Gain unprecedented insights into your body. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. We see that you reached out regarding your experience with shorter battery life on your device. It looks like you are in the process of getting your device serviced. If you require any further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Additionally, it enhances battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. Gain unprecedented insights into your body. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. We see that you reached out regarding your experience with shorter battery life on your device. It looks like you are in the process of getting your device serviced. If you require any further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: VVVV
from CA
Expertise:Expert
Verified Purchase:Yes
Since this watch won't hold a charge while using all the bells and whistles it comes with, I see kittle point in having spent the money on it. And, I cant leave a review because the submit button is inactive
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, July 29, 2024
We're grateful that you reached out to us! Your feedback is very important as we strive to improve our products and services. We understand that you're contacting us regarding the battery life of your Watch7. Please refer to the attached link for options to optimize battery life. We want to ensure you get the most out of your device and its features, such as sleep tracking and the new sleep apnea feature. If this persists, please reach out to us at Samsung Support for additional assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on July 28, 2024
Posted by: JGamingT1
[This review was collected as part of a promotion.] I really enjoy using this watch, the features it has is nice. I wish this watch has a bezel that doesn't cost a lot more, this watch is really fun to use for music and workout. I plan to work out a lot ever since I got the watch. Overall amazing 👏 Battery could be more longer as it doesn't last long..
Value
4
Written by a customer while visiting Samsung US