Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,620 Reviews)
Rating breakdown 4,620 reviews
5 Stars
3,304
4 Stars
785
3 Stars
262
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,035 out of
1,273)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Posted by: Haider
from Melissa, TX
Expertise:Expert
Verified Purchase:Yes
Pathetic battery time. Lasts only 4 to 6 hours after putting everything on battery saving mode.
My watch is still at support center for diagnostic. I gave it to center within 15 days time period. I need to see a resolution to this.
My watch is still at support center for diagnostic. I gave it to center within 15 days time period. I need to see a resolution to this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, September 10, 2024
Hi Haider, thank you for your feedback on the Galaxy Watch7. This advanced device is designed to be your ultimate wellness companion. It offers personalized suggestions and insights through Wellness Tips with Galaxy AI. The Galaxy Watch7 collects data seamlessly and analyzes it on your paired phone. With improved Heart Rate Tracking powered by Galaxy AI, the watch accurately filters out body movements, providing precise and reliable readings during your workouts. The Galaxy Watch7 excels in optimizing battery life, ensuring it can keep up with your active lifestyle without frequent recharges. Its long-lasting power allows you to stay connected and tracked throughout the day without interruption. Whether you're hitting the gym, embarking on a hike, or simply going about your day, the Galaxy Watch7 is there to support you every step of the way. We see that you are already having your devices looked at. If you have any further concerns or inquiries, please do not hesitate to let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
BATTERY AWFUL
on September 19, 2024
Posted by: NatTul
from Brainerd, MN
Expertise:Expert
the battery is THE WORST!!!!! Dies everyday on me at noon. Extremely disappointed. Please don't tell me to update... I've done that it is updated!
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 20, 2024
Thank you for sharing your honest feedback with us, Nat. We noticed that you contacted us to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 is equipped with a powerful 300mAh battery that has been optimized to provide long-lasting power, ensuring that the Watch7 can keep up with your active lifestyle. This high-capacity battery is designed to deliver extended usage time, allowing you to make the most of your device throughout the day without constantly worrying about recharging. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We noticed that you reached out regarding your experience with shortened battery life. Check out the link attached for options that should help optimize your watch's battery life. If you continue to encounter this, please do not hesitate to reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible incomparability with non Samsung phones
on October 16, 2024
Posted by: Phil
Expertise:Intermediate
I recently purchased the Watch 7 to only realize afterwards that Samsung is apparently aspiring to be like others by gatekeeping key features away from non Samsung phone users. I can't use irregular heart rhythm detection or many other features. Also has subpar integration with Google apps. I don't want to download second rate Samsung apps for everything to get this watch running properly. I'll be returning this watch unless they have a fix
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, October 16, 2024
Thank you for taking the time to provide your feedback on the Galaxy Watch7, Phil. Your insights are incredibly valuable to us as we work towards enhancing our products. Galaxy Watch7 has everything you need to keep moving toward your health goals. When the Galaxy Watch7 is connected to non-Samsung mobile devices, it's important to note that certain features developed by each manufacturer may have limited support. This is due to variations in compatibility and functionality across different devices and operating systems. For instance, while the Galaxy Watch7 offers a wide range of features and capabilities, such as fitness tracking, notifications, and music control, some functions like Samsung Pay are exclusively available when the watch is paired with a Samsung smartphone. We understand the importance of seamless integration and are continuously exploring ways to enhance compatibility with a variety of devices. We greatly appreciate your support and look forward to providing you with even more innovative and user-friendly products in the future. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid device with a couple of caveats
on November 22, 2024
Posted by: Murph
Expertise:Intermediate
I got this thing about 4 days ago to upgrade from a Fitbit. The first thing I realized that all of you reading might already know is that this is a completely different class of product than a fitness tracker. This is a smart watch which has a lot more features than basic fitness tracking up to and including a constant LTE connection.
The build quality, accessory ecosystem, and functionality are all mostly great. It definitely feels like it's a step above the fit and finish of even Fitbits which are well known brands. It can track pretty much everything that a Fitbit charge 6 can and more. The screen is surprisingly clear and even when dimmed still pops with color and contrast.
Those are all the good things. Now for my main and only issue and how I solved it. The LTE connection, get texts and calls to your watch, stay connected constantly for up to the second live updates, etc. etc. The only problem is that while you CAN do this, it will decimate your battery. With every power saving feature enabled BUT LTE on (that is battery saver, Bluetooth off, AOD off, Wi-Fi off, dimmest screen possible, health tracking off, and a barebones watch face) My battery drained by nearly %15 an hour, which is clearly no sustainable if you work even an 8 hour shift. This battery life on a device that is supposed to stand in for a watch, or even a fitness tracker would be completely unacceptable.
My solution, which dropped my battery usage down to %2-%3 per hour, a much more acceptable range, was to turn on airplane mode the majority of the time and then only turn it off once or twice a day to sync or when I specifically want to use LTE features. This is not ideal as it obviously disables a couple of the main features of an LTE enabled watch like receiving texts or calls and constant connection to your phone. However for my use case it turns the product from basically unusable to totally fine.
All other things being equal or better I find that this is a totally acceptable product, I wish Samsung would release an update allowing you to more deeply customize syncing and features outside of airplane mode (to my knowledge right now the LTE configuration begins and stops with on/off) so that I could set it up to not constantly connect but rather automatically sync data every 30 minutes to an hour and completely disable more connection heavy features like constantly checking for new calls/texts. In this way I could not even have to worry about syncing but also have usable amounts of battery life for 1-2 days.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A solid upgrade from the GW4
on November 29, 2024
Posted by: Simmyjim
from Az
Expertise:Intermediate
Super happy with the purchase of The Galaxy Watch 7 44mm LTE model that I upgraded from my Previous GW4-44mm LTE.
The GW7 is a major upgrade with screen real estate (minimal bezels on the 7 compared to the 4), brightness is superb especially outdoors in the bright sun, battery life has been solid, the rubber style watch band it comes with is easy on my skin BUT, like most rubber watch bands, it's a little too tight on the skin especially when working out.
The watch Itself has been comfortable to wear to bed and throughout the day with no issues, and so far, the watch has not over-heated like my previous GW4 would.
The GW7 is a major upgrade with screen real estate (minimal bezels on the 7 compared to the 4), brightness is superb especially outdoors in the bright sun, battery life has been solid, the rubber style watch band it comes with is easy on my skin BUT, like most rubber watch bands, it's a little too tight on the skin especially when working out.
The watch Itself has been comfortable to wear to bed and throughout the day with no issues, and so far, the watch has not over-heated like my previous GW4 would.
I'm excited to keep using this on the daily, I will update in the future as I use this more and get more familiar with its features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
VERY POOR BATTERY LIFE and INACCURATE TRACKING
on September 4, 2025
Posted by: Mickey
from Fort Worth, Texas
Expertise:Intermediate
I purchased my watch for the features. However I am unable to use all the features of my choice at all times. The battery DIES within 24 hours of usage. Samsungs resolution to this issue is for the customer NOT to use all features all the time. It's very frustrating because that is the reason I purchased the watch to USE ALL of the FEATURES.
The other issue I have is the accuracy of steps and pulse. Sometimes the inaccurate information won't update until the next day or after hard reset or update. I am using the tracking to have real time info.
I want so bad to LOVE my watch not just tolerate it since I've spent my money on it.
The other issue I have is the accuracy of steps and pulse. Sometimes the inaccurate information won't update until the next day or after hard reset or update. I am using the tracking to have real time info.
I want so bad to LOVE my watch not just tolerate it since I've spent my money on it.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, September 5, 2025
Salutations Mickey, Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few instances may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. For your convenience, I have included additional resources to address what you've described to be experiencing. If you have any questions for us after reviewing the resources below or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I wanted
on July 27, 2024
Posted by: Badhand386
[This review was collected as part of a promotion.] First things first, the battery life is greatly improved! If battery life was the biggest holdout for you, you’re in luck, as they’ve definitely enhanced that.
The biosensor suite is incredible; it’s super accurate and provides a plethora of useful information for you.
I’ve tried multiple workout modes and have found them all to be very accurate with their calorie and exertion estimations.
Great product, and I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Batter drained
on August 3, 2024
Posted by: Grim
from California
Expertise:Expert
The batter sucks! and I cannot make phones calls out. Bought this is I don't have to carry my phone around but you need your phone close in order to make a call. The batter lasts maybe 4hrs?
Features
2
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, August 9, 2024
Thank you for reaching out to leave your feedback. We love hearing from you and gaining your insights. It's great to see that you are reviewing the new Watch7. If your hands are full, you can make and answer phone calls using your Watch7 and then continue the conversation on your phone. We understand the importance of having your battery last so that you can use features like this on your watch. We recommend making sure that your watch's software is up to date. Check out the following link for instructions on how to do so. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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