Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5 out of 5
4.5
(4,616 Reviews)
Open Ratings Snapshot
Rating breakdown 4,616 reviews
5 Stars
3,300
4 Stars
785
3 Stars
262
2 Stars
129
1 Star
140
81%of customers recommend this product. 
(
1,032 out of 1,270
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
5 out of 5
5
Bulk purchase/Corporate Account
on September 8, 2025
Posted by: Not for Profit Company
Verified Purchase:Yes
Worked with corporate sales and had a wonderful experience. Would recommend.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Very disappointed
on October 24, 2025
Posted by: Anonymous
from Belleville, Illinois
Expertise:Intermediate
Verified Purchase:Yes
The ease of choosing this watch, making the trade-in, the price, and the size, was overshadowed by my disappointment in the battery life. It MIGHT last 24 hours, if I'm lucky. No, I don't want to put it on power-saving, as the entire reason I have it is to monitor my health and activities. I'll think long and hard before I buy the next one, if I even DO buy a next one. I don't like the GIANT faces of the new watches and this 40mm size is perfect, but the performance is lacking.
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 27, 2025
Hey Eugene, thank you for taking the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on December 1, 2025
Posted by: Niki
from MI
Expertise:Expert
Verified Purchase:Yes
I prefer the watch design of the 7 to the 8, so I ordered this one. The trade in was good, and the watch looks awesome. The color is subtle, and the band is surprisingly comfortable. Great battery life and display quality. Highly recommended.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor product
on October 20, 2025
Posted by: Nancy
Expertise:Intermediate
I return this watch four different times getting a different one each time with all of them the battery not lasting more than 8 hours.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 21, 2025
Hey Nancy, thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery and Feature Drain
on July 27, 2024
Posted by: Lauren
from Inver Grove Heights MN
Expertise:Intermediate
Very disappointed. The battery is still bad. I have to charge twice a day even though I have power saving turned on and all the perks turned off. Also, it won't turn on sleep score or any of the sleep tracking factors. Rebooted, reset, deleted data, tried it all and still does not work. Really regretting this purchase.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 27, 2024
Thanks for reaching out to us, Lauren. Your feedback is greatly appreciated! We see you reached out to share your experience with the Watch7. The Watch7's new 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you are still experiencing shortened battery life, we recommend making sure to check and update your watch's software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. As far as the sleep tracking feature goes, we would like to gather more information on this so that we can further assist you. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy
on November 10, 2025
Posted by: cpatterson
from Virginia
Expertise:Intermediate
This watch is right over a year old and now with the current update it will only last a day on a full charge. My last watch lasted 2 1/2 years. I've always had a Samsung watch and phone but now neither stay charged.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Cpatterson,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support at your earliest convenience. Thanks for being a dedicated Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
terrible battery performance
on August 3, 2024
Posted by: PaulR
Initially, the battery lasted about 48 hours, I was very happy, but now a week later it will not make it thru a single day. Google Assistant disabled, Always On Display turned off, doesn't make any difference. Terrible experience, and wish I hadn't traded-in my Watch4.
Response from Samsung USBy R&R Team, August 10, 2024
Thanks for leaving us your feedback, Paul. We love hearing from our valued customers. We see that you are reaching out regarding your new Watch7. We understand the importance of having your battery last so that you can enjoy the new features on your Watch7. If you are still experiencing a shortened battery life, you may need to perform a software update. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible battery durability
on July 27, 2024
Posted by: zzzhe1990
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
The batter life is horrible. Even if I turn off all the features, signals and put the watch in sleep mode. The battery drops from 100% to 40% after a 7 hours sleep
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 17, 2024
Thanks for reaching out to us. We love to get feedback from our customers! We noticed your outreach was about the Galaxy Watch7. The Galaxy Watch7's 3nm processor is designed to optimize battery life, delivering long-lasting power to keep up with your active lifestyle. Whether you're engaging in intense workouts or simply navigating through your daily tasks, you can rely on the Galaxy Watch7 to provide the endurance you need. In addition to its powerful processor, the Galaxy Watch7 boasts a range of innovative features designed to enhance your overall experience. From advanced health and fitness tracking to seamless connectivity with your other devices, the Galaxy Watch7 is designed to seamlessly integrate into your daily life, providing you with the convenience and functionality you need. If you are still experiencing shorter battery life on your watch, we recommend making sure to check and update your watch software to the latest version available. Also, make sure to update the apps that are functioning with the watch. Check out the link attached for additional options that should help boost your watch's battery performance. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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