Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,627 Reviews)
Rating breakdown 4,627 reviews
5 Stars
3,309
4 Stars
785
3 Stars
264
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,037 out of
1,275)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
4
Battery Life
on December 1, 2024
Posted by: chief701
from San Antonio, TX
Expertise:Intermediate
I had purchased a Watch6 about 1 year ago and was extremely disappointed with it's performance. The watch worked well but the battery life was very poor barely lasting 24 hours ( sometimes less) before needing to be charged. When Samsung came out with Watch7 and offered a great trade in allowance I decided to take advantage of the offer. It is my hope that the new watch7 battery life will be better.
Written by a customer while visiting Samsung US
Customer Rating
3
It's Okay
on December 1, 2024
Posted by: Sam10
Expertise:Expert
I've had this watch for over a month now. The battery last about 18 hours. 24 hours if the raise wrist and touch screen to wake is off. The speaker quality could be better but its not bad. I like the fact that it tracks the sleep cycles without an added price like fitbit. My biggest problem is the step counter.
I got the device to track my sleep and my steps. I needed to replace my fitbit and figured to go with a galaxy watch since I have the Samsung 24 ultra. There are times where I will place my watch in my pocket while I'm moving. And after a couple of times, I notice that the watch does not pick up on any steps if it's in a pocket. Which is a bummer. My fitbit would track all movement even if it was clip to my shirt collar.
As far as the sleep tracker, it's something but it's not as intuitive as the fitbit sleep tracker. With fitbit, their devices pick up on any sleep down to the minute. It's would record any naps I may have took unlike the galaxy watch. The fitbit would allow me to see the exact time I went through a sleep stage, the galaxy watch doesn't. The fitbit would know exactly when I wake up. The galaxy watch only register that I am awake once I unlock my cell phone.
So overall it's a decent fitness tracker. If fitbit tracked the sleep cycle without a premium subscription I would have stayed with them.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, December 5, 2024
Thanks for the feedback on the Galaxy Watch7, Sam. We always appreciate hearing from our customers and getting your feedback. The Galaxy Watch 7 is available in two case sizes: 44mm and 40mm and is crafted from armor aluminum with a sapphire crystal for enhanced durability. It is powered by a 3nm processor with five cores and comes with a battery capacity of 425mAh for the larger model and 300mAh for the smaller one. There are several reasons why your Galaxy Watch may be experiencing decreased battery life. Certain apps can lead to increased battery consumption, so it's important to diagnose the issue. If your watch is paired with a Samsung phone, you can use the Samsung Members app to perform a battery diagnostic; a successful test indicates the battery is in good condition. To optimize performance, ensure all your apps are updated, as bugs can cause excessive battery drain. Additionally, regularly updating your software is essential for maintaining efficiency. Check out the link we provided for additional options to optimize your watch's battery life. We're glad to see that your watch has helped you effectively track sleep cycles. Regarding the step counter, steps are not counted when there is no hand movement during exercise. For example, steps may not be recorded while pushing a lawn mower or cart because your hands are not moving. The watch is designed to accurately calculate real step counts while walking. Check out the link attached for additional tips to help get accurate step tracking. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience these challenges, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch (step tracking)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003112/#inaccurate-step-factors-on-your-samsung-smart-watch (step tracking)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: DrASP
from Summerville, SC
Expertise:Intermediate
Verified Purchase:Yes
Great looking, great fitting, helpful apps for my every day life activities.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Gill
from Alexandria-VA
Expertise:Intermediate
Verified Purchase:Yes
Really good option, easy to use with accuracy. Gives the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Larry
from Chesapeake, Va
Expertise:Expert
Verified Purchase:Yes
Looks great withs lots of new heath sensors. Battery lasts much longer than my old watch. Plus got a great deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bert L
from Evans, GA
Expertise:Expert
Verified Purchase:Yes
The watch is very nice, bands are easily swapped out, set up and connection to my phone was a snap.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: GGHHI
Verified Purchase:Yes
I find something new every day that is useful to assist my daily life.
Written by a customer while visiting Samsung US
Posted by: B L Perez
Verified Purchase:Yes
I had an old Samsung 2 watch for awhile and the battery got to where it would last a half day, do I finally decided to upgrade to the new Samsung watch 7 44mm. I and really enjoying this new watch cause it does so much more. I am still learning to use it as it has a lot of features my old watch didn't have. Highly recommend the upgrade if you have an older watch.
Written by a customer while visiting Samsung US