Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,615 Reviews)
Rating breakdown 4,615 reviews
5 Stars
3,300
4 Stars
784
3 Stars
262
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,032 out of
1,270)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Posted by: Kelly Jo
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I was shopping for a new watch since mine was 8 years old and definitely needed an upgrade! Samsung's trade in program was SO easy and fast to use. And saved quite a bit of money for me in the end. I will DEFINITELY be doing this again!
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Beck
Expertise:Intermediate
Verified Purchase:Yes
This watch was purchased to replace a Galaxy5 and I'm glad I did. It's display is sharper, the battery lasts longer and it sits closer to my wrist. I'm super happy with it and reading texts are much easier now with the clearer image.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 26, 2024
Posted by: Ksmmm
from Chicago
Expertise:Expert
One of the super sexy looking watch and excellent gesture control
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy , the best one
on August 19, 2024
Posted by: Bigcat
[This review was collected as part of a promotion.] Definitely smart toys for smarts boys.
Very excited to buy my new Samsung flip Z6
Very excited to buy my new Samsung flip Z6
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, Arizona
Expertise:Intermediate
Verified Purchase:Yes
All good, but we need a 600+ mah battery, and phone reverse charging, also 64gb of storage, and finally we need some more ram
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, October 3, 2024
Hey Matsen! Your outreach is very much appreciated. Our customers' feedback is greatly important as we continue to make improvements all around. We see that you reached out to review the Galaxy Watch7. The new Galaxy Ring, Galaxy Watch7, and Galaxy Watch Ultra expand the power of Galaxy AI to more people through wearables designed to provide end-to-end wellness experiences for everyone. To enjoy these features, a durable battery is needed. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. We recommend that you check out the link attached for options that should help optimize your watch's battery life. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
1
Keeps disconnecting
on October 12, 2024
Posted by: Real M
from Pennsylvania
Expertise:Expert
Keeps disconnecting, I sent watch 7 back because every time I got a blink camera notification with the picture the watch would disconnect from phone, I just received my second watch and it still does it, so there's Def a Samsung bug, I tried connecting it to another phone and it still did it so it's definitely a Samsung issue, and support hasn't been any help
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 14, 2024
We appreciate you sharing your experience with the Galaxy Watch7 with us. Your feedback is essential as we continue to make improvements. The Watch7 comes with an all-new Exynos processor that enables Galaxy AI to work at full capacity to guide you on your health and wellness journey. You can delve into the different stages of your sleep every evening, getting to know what makes you tick and learning about how you can improve your overall well-being. We hate to see that your watch is disconnecting. We would like to gather some more information about what you are experiencing. Please contact us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor Health monitoring
on October 20, 2024
Posted by: Krys
from CA
Expertise:Intermediate
The health app is a joke. 1. You can set the time for the activity but not the intensity; there is not a chart that takes your biometrics and correlates the calories burned. 2. The notification for inactivy can't be changed, it is set at 50min, that is a long time not to get up and move. 3. The calorie calculator does not sync with most apps and does not calculate macronutrients like other apps; If you have an app that tracks your macronutrient goals for the DV (say how much B12 you got that day and how much you need by the end of the day), recipes and familiar foods (for quick entry), you will not get this information. Inversely, other nutrition apps that need the activity levels to calculate your nutritional needs are not allowed to import your activity from the galaxy watch.
Features
1
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 21, 2024
Thanks for taking the time to reach out to us, Krys. Your feedback is greatly appreciated as we continue to make improvements. We see that you reached out to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 has everything you need to keep moving toward your health goals. Understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. Know how ready you are to take on the day using your personalized Energy Score with Galaxy AI. It calculates today’s physical readiness based on what you did yesterday. Once you know your score, challenge yourself to improve it a little bit every day. Again, we value your feedback as we strive to make continuous improvements. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Overheats
on October 20, 2024
Posted by: Skittles1028
from Dickson City PA
Expertise:Intermediate
I have had many samsung watches, this one constantly over heats. The battery life is garbage unless you turn everything off (wifi, location, Bluetooth).
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
5
Response from Samsung USBy Social Commerce, October 20, 2024
Thanks for reaching out to share your thoughts on the Galaxy Watch7. We always look forward to hearing from our customers. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the link attached tips to help keep your devices at their normal operating temperature. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We've also added a link for options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US