Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5
(4,622 Reviews)
Rating breakdown 4,622 reviews
5 Stars
3,305
4 Stars
785
3 Stars
263
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,035 out of
1,273)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
4
Great updates, in need of a few more
on July 30, 2024
Posted by: BW7111
[This review was collected as part of a promotion.] I really like the new Watch 7, with its new AI features and daily Energy Score. With the new sensors I'm able to track much more than before and I do enjoy the look of a few of the bands and styles. What I do wish it had however, is a better battery life. The only way to really get 2 to maybe 3 days is by turning almost every feature off. If you just want to track health, you will still need on several services, but adding notifications or reminders (especially with vibrations etc) hurts the battery life a ton. I know the bigger watches last a bit longer, but still not great. The watch would be perfect if you could have all the sensors on and standard notifications with lift to turn on, and a battery life of a solid 3 days.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Doesn't hold a charge
on July 30, 2024
Posted by: Barbra
[This review was collected as part of a promotion.] I traded the watch 5pro for the watch 7. Huge mistake!!! This watch doesn't hold a charge. I'm lucky to get 8hrs out of it. I also deleted a lot of apps feom the watch. I am not impressed at all. I wish I still had my old watch 5pro. Being able to add my pictures is cool, but the 5pro could do that too, and the battery stayed charged for a couple of days....
Value
3
Response from Samsung USBy R&R Team, July 30, 2024
We appreciate your candid feedback, Barbra. We aim to provide the best products and services possible for our customers. We see that you are reaching out to us concerning your Watch7. We recommend performing a diagnostic on your watch. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. I will be attaching a link to give you other options to optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing watch! Battery life... Not so much
on July 30, 2024
Posted by: Nathan
[This review was collected as part of a promotion.] I upgraded from a 5 Pro and so far I'm incredibly impressed with it. It looks beautiful, runs beautifully, the band is beautiful and every feature so far is running flawlessly. I love the integration of Galaxy AI and the implementation of Google Assistant, it makes my life so much easier. The only issue I have is my 5 Pro could last almost 5 days on one charge and so far the 7 is only 2 and a half days. I'm hoping to be able to figure out ways to increase it or maybe bug fixes will help.
Overall it's a beautiful and very well made watch and I love it. You guys are doing beautifully!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 7 Watch
on July 30, 2024
Posted by: File7777777
[This review was collected as part of a promotion.] Currently using it to replace Galaxy 6 watch. Product is similar to previous Galaxy 6 iteration, but seems more secure due to the sports strap being ridged. Overall plus.
New energy score addition seems like a neat feature, but can affect mentality for better or worse.
New energy score addition seems like a neat feature, but can affect mentality for better or worse.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Watch
on July 30, 2024
Posted by: anb1977
[This review was collected as part of a promotion.] Love the upgrade from Watch 6! Great new bands and comfort is good.
Value
5
Written by a customer while visiting Samsung US
Posted by: AK11
from PA
Expertise:Intermediate
Verified Purchase:Yes
Watch is good and so features but battery is horrible. Getting drained under 12 hours
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, July 31, 2024
Thank you for letting us know about your experience. We appreciate all feedback as we strive to improve. We see that you are reaching out concerning your new Watch7 and its battery life. We recommend checking out the link attached below to provide you with several options to optimize your battery. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch. I only wish it were black
on July 30, 2024
Posted by: Leeoh9
[This review was collected as part of a promotion.] When I saw the generous pre-order trade in offer for my Galaxy Watch 5 I decided that I didn't want to wait another year for the Galaxy Watch 8. I'm glad that I decided to go ahead with the upgrade. My new 40mm Watch 7 is noticeably more responsive and integrates well with Samsung Health on my Galaxy S24+ phone making it easy to track my workouts. I also had been using a third party watch face on my Galaxy 5 watch which offered a number of custom complications, but discovered Samsung's new Ultra Info Board watch face for the Galaxy 7 that offers up to seven such complications so I don't need a third party watch face anymore. I really like the new watch face. I've set it up so that at a glance I can see my heartbeat, step count, weather and the battery charge level and with one tap I can start my timer, stopwatch or begin a Samsung Health walking workout. Aesthetically, I would have moved the time on the watch face down more towards the center of the face but that's really a nitpick. The only reason that I didn't give this watch 5 stars is that the color selection is not great. The 40mm version only comes in green and cream. The best choice for me was a green watch and sport band. It actually has a lot of gray in it and looks better than I thought it would but it's still not great. These colors remind me of a cheap watch from a discount store. My old black Watch 5 with its black band simply looked a lot classier. Samsung needs to bring back the black color choice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid upgrade
on July 30, 2024
Posted by: SammyFan
[This review was collected as part of a promotion.] I was initially hesitant to upgrade to the Watch7 from my old Watch5 Pro because of the battery. The 5 Pro had a much larger battery but it was also 2 years old. I was hopeful that the newer 7 with updated chips and fresh battery would be close in battery life. I've not been disappointed so. After a week of use, it seems to pretty effectively run 2 full days on a charge. This includes sleep tracking every night. It's not quite as long as my old 5 Pro, which could make almost 3 days, but it's acceptable to me given the thinner profile and lighter weight. I also didn't think I would like the silver band (it was all that was available) but I actually do. I only wish they still had the magnetic D-band clasp.
Value
5
Written by a customer while visiting Samsung US