Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Average customer rating
4.5 out of 5
4.5
(4,613 Reviews)
Open Ratings Snapshot
Rating breakdown 4,613 reviews
5 Stars
3,300
4 Stars
784
3 Stars
261
2 Stars
128
1 Star
140
81%of customers recommend this product. 
(
1,032 out of 1,270
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, S - Silver - (2025.0)
Customer Rating
5 out of 5
5
Great watch
on April 25, 2025
Posted by: Edward
from North West Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Love the watch. The battery seems to last forever. The selection of apps and faces is amazing.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 8, 2025
Aloha Edward,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Welcome to the future
on April 26, 2025
Posted by: cissyglenn
I'm still adjusting to all it's features and abilities. I've never had a smart watch and it is great.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture
on April 29, 2025
Posted by: Ronnie RonC
Great picture, audio and Great to wear
As you watch music on blue tooth
Response from Samsung USBy R&R TeamMay 1, 2025
Howdy Ronnie,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's awesome to hear how much you have integrated your Galaxy Watch7 into your lifestyle. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery that lasts longer!
on April 29, 2025
Posted by: Brian K
Verified Purchase:Yes
Used galaxy watches in the past. This one lasts! The features and details are nice as well as looking professional. New attach style is much more convenient for my big fingers.
Response from Samsung USBy R&R TeamMay 1, 2025
Greetings Brian,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. We're jumping over the moon to hear how much you've been enjoying the functionality and design of your Galaxy watch7. Let us know if you would like to share any other feedback with us by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great watch
on May 2, 2025
Posted by: Stephen
Expertise:Expert
Verified Purchase:Yes
A great watch with good battery life. Has a great selection of features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 8, 2025
Salutations Stephen,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's great to hear that your Galaxy Watch7 battery allows you the freedom to get through the toughest days. If you would like to share any other feedback with us regarding your experience or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
First Time Galaxy Watch Customer
on May 19, 2025
Posted by: Smilie33
from Wilmington, NC
Expertise:Expert
I have watched videos and amended as many settings as possible with my watch and the battery barely lasts me an entire day. My previous watch from another company could last me 5 days before I had to charge it. That watch, tracked my steps, sleep, HR, cycle, received texts and the display was always on. I had the watch for 5 years. I'm happy to have a newer watch but am extremely disappointed with it's battery life.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMay 20, 2025
Hi there Smilie33,
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors can cause your Galaxy Watch7 battery to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Junk Apps cannot be removed
on May 23, 2025
Posted by: Yair
from Eagle, ID
Expertise:Intermediate
Verified Purchase:Yes
There are a bunch of Apps that I am trying to remove/uninstall, and Samsung doesn't let me remove them. I ABSOLUTELY HATE that!!!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 27, 2025
Good day Yair,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The system apps are integral to the watch's functionality, so we recommend that they not be deleted. You can still prevent them from running in the background, if needed. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Heart rate not working
on May 27, 2025
Posted by: DomN
Decided to upgrade my Galaxy Watch Active 2 to the new Galaxy 7. The 7 never reads heart rate consistently. Called tech support and was unable to figure out. My Active 2 never had any issues, heart rate always worked. Just disappointed in this purchase.
Response from Samsung USBy R&R TeamMay 28, 2025
Hello there DomN,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Inaccurate heart rate readings on the Galaxy Watch7 can be caused by several factors, including the watch's fit, sensor cleanliness, and environmental conditions. Please check out the resources below to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Written by a customer while visiting Samsung US
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