Customer Reviews for Sunnydaze - Arcade Resin Outdoor 2-Tier Solar Fountain with Battery - White
Customer Rating
5
Solar outdoor fountain
on May 12, 2021
Posted by: Shirley L.
I absolutely love my fountain, it was delivered quickly , was packaged well and was very simple to assemble, it looks lovely and the soothing water sounds are amazing, very very happy with my purchase!!! Thank you Sunnydaze
I received product in a timely manner. However the solar part of the fountain and LED is not at all what I expected. Full sunlight, battery fully charged and I get just a trickle of water. I live in Florida lots of sun light but pump will not run long and is very week and LED will not stay on long past sun down. I checked connections and for kinks, all good. All in all not a satisfied customer.
Response from Sunnydaze DecorBy Amber Liddell, September 18, 2020
Hello, Thank you for sharing your review. We're sorry to hear that you are having trouble with your solar outdoor water fountain. If you want to call 833-982-1977 we would be happy to come to a solution for you and get your water fountain working correctly! Have a great day!
I thought the fountain was pretty. The color was true to the picture. I had to return the fountain because it was too lightweight for the project I was doing. Customer service was great and did not give me a hassle.
Response from Sunnydaze DecorBy Amber Liddell, September 13, 2020
Hello, Thank you for the review. We're glad to hear you liked your Solar Water Fountain and your experience with our customer service. Have a great day!
I ordered this fountain which arrived in good condition. However, the solar/battery pack was faulty and so far we have not got to use the fountain. I am still trying to get a replacement pack, or even an email to acknowledge my complaint!
Response from Sunnydaze DecorBy Amber Liddell, August 28, 2020
Hello, Thank you for sharing your review. We are sorry to hear you are disappointed in the Water Fountain. Please give us a call at 833-982-1977 and we would be happy to help you resolve this issue. Thank you!