Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
562
4 Stars
150
3 Stars
30
2 Stars
16
1 Star
14
86%of customers recommend this product.
(
169 out of
196)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great potential
on March 14, 2023
Posted by: Waiting4Solutions
[This review was collected as part of a promotion.] For personal and work use. Phone, email, internet, navigation, gaming, and some streaming. I mainly have a problem with the phone features: sometimes the phone will not ring when a person calls, and later a voicemail notification will be received. Restarting the device fixes the problem. Sometimes the ringback tone heard when calling someone will not stop after the called party answers. Need to hangup and call again. Sometimes I can't answer or end a call due to the touch screen not responding. Setting up the phone for DTMF generation when dial pad keys is pressed during a call to control automated attendants is difficult and confusing. I am very satisfied with all other features. If the above issues are addressed, it will be a great phone. But I had to take off 1 star due to these annoying issues.
Written by a customer while visiting Samsung US
Customer Rating
5
Strong and Reliable!
on March 14, 2023
Posted by: Bogart
[This review was collected as part of a promotion.] I use my call phone for work, to test application compatibility and to make sure security updates don't mess up our applications.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone, incredible camera
on March 14, 2023
Posted by: Scottj
[This review was collected as part of a promotion.] I use my S22+ for ersonal use, business, entertainment and make great use of the camera
Written by a customer while visiting Samsung US
Customer Rating
2
It was a good phone when I purchased
on March 14, 2023
Posted by: Bws280
[This review was collected as part of a promotion.] When I got this phone it was great know it lags pictures are terrible out of focus I should have bought s23 ultra
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hi Bws280... We appreciate you taking the time to review the Samsung Galaxy S22+.Your thoughts are appreciated as we continue to innovate and improve on the design and functionality of our products. I've attached a few links that should help with the speed and camera. Please reach out to Samsung Support, also below, if we can be of additional assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Use the Camera app on the Galaxy S22 series (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Use the Camera app on the Galaxy S22 series (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone and the camera is top of the line.
on March 14, 2023
Posted by: Dfwdrinks
[This review was collected as part of a promotion.] I use the phone for my meetings at work as I can multi task while on zoom, webex or teams with split screens. The phone speed does not slow down when doing so.
Picture quality is amazing.
Picture quality is amazing.
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, right sized phone
on March 15, 2023
Posted by: ALoving
[This review was collected as part of a promotion.] Bought this phone specifically for a camera upgrade. I used the phone for international travel and posted tons of photos. Reaction from friends to photos was very positive.
Phone served well to keep in contact. Can't speak to phone call quality as I was using phone internationally. Wi-fi calling provided good connection.
Phone does periodically auto rotate the screen, even with the auto rotate setting turned off. Must restart phone to get out of this bug. Might be software issue, not hardware.
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and easy to use.
on March 15, 2023
Posted by: ThePeaser
[This review was collected as part of a promotion.] Movies, music, pictures, videos, messages and phone calls.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great.
on March 15, 2023
Posted by: Jaygee
[This review was collected as part of a promotion.] I recently purchased this product and liked it a lot. My previous phone was an S10e and I would use my company's phone, which was a S20. In comparison to the S10e. This phone blew up in comparison. It is faster, brighter and has more features. When compacting to the S20, it was smoother, a tad faster and the camera is amazing. Clear and more settings than my previous phones. I was happy with my purchase.
I mostly used my personal phone for streaming shows, movies and YouTube. So to know how bright the phone is and faster refresh rate, I am overall Content.
The slight set backs I'm having with it is the battery. The phone doesn't last as long as I would of preferred. Gotta have a portable a charger or my charger if I'm outside for long periods of time. I miss the micro SD feature as for the space is limited on my 128gb phone. They were all put of the 256gb models. This feature at least helped save space on my phone and made it accessible to get certain content out and still have storage.
I'm sure with the newer models these nice features will just get better.
I mostly used my personal phone for streaming shows, movies and YouTube. So to know how bright the phone is and faster refresh rate, I am overall Content.
The slight set backs I'm having with it is the battery. The phone doesn't last as long as I would of preferred. Gotta have a portable a charger or my charger if I'm outside for long periods of time. I miss the micro SD feature as for the space is limited on my 128gb phone. They were all put of the 256gb models. This feature at least helped save space on my phone and made it accessible to get certain content out and still have storage.
I'm sure with the newer models these nice features will just get better.
Written by a customer while visiting Samsung US